Insurance Executive

3 months ago


Chennai Tamil Nadu, India Motherhood Full time

**Ensure all SOP’s are adhered to and we provide “Care like no other”.**
- Ensure efficient and friendly customer interaction.
- Proactively interacts & builds rapport with customers to ensure transparency with charges and a comfortable smooth discharge process.
- Ensure Billing team adheres to SoP’s and TAT’s.
- Adheres to Maker - Checker process for billing entries.
- Assist Billing executives when required; addresses and resolves customer complaints personally when team member requires assistance.
- Fast track discharges by coordinating with all concerned for room availability.
- Billing errors to be less than 95%; in case of error 100% reporting and correction of error; 100% accuracy in collection and handover of amount and reporting.
- TAT for IP bill preparation - 30 - 45 Minutes, coordination of all bills & pre-auth process with TPA without exception.
- Ensure Pre-auth approval for upcoming cases ( before patient admission)
- Responsible for IP revenue: Contributes to achievement of revenue target & to cost saving for the department.
- Follows up for Insurance settlement: handles billing recovery & periodically updates long stay intermediate provisional bill to TPA.
- Maintains individual TPA status regarding Bills Submitted, Payment Status & Outstandings.
- Daily reporting : Daily Collection Report, Daily Billing report, Discount Report & prepares Covering report for insurance claim, scan and submission.
- Query handling from TPA after submission; responsible for full settlement.
- Participates actively in finance audit annually.

Ä Consultant Relationship:

- Has a good relationship with consultants and works well with them.

Ä Responsible for Outstanding Service Experience Delivery:

- Ensures self and team is well-groomed as per standard; maintain discipline and decorum.
- Responsible for implementation of the Service Vision - ensures team delivers care like no other.
- Coordinates with related departments to ensure billing activities are conducted smoothly and discharges are on time.

Ä Team Management:

- Inspires & leads the team effectively; assigns tasks clearly & supports team to perform effortlessly.
- Conducts daily briefings, addresses process issues and ensures complaints are resolved.
- Creates and maintains cordial relationship within the unit and with other departments.
- Ensure Induction and training of team as per protocol.
- Prepares effective training modules, coaches on the job to enhance team skills.
- Develops competent 2nd line.
- Ensures retention of team.

**Major Job Qualifications / Specific Skills**

Graduate; PG preferred

4 - 6 years in the service industry; preferable 4 years in Billing
- Strong functional knowledge.
- Competence in:

- account processes and costing; numeric skills; computer skills, understands software and capable of tracking for entries and updation accuracy.
- Good Interpersonal Skills: patient and helpful, empathic, connects well with all stakeholders
- Understands customers and enjoys assisting them
- Communicates effectively, fluency in English & Regional language
- Ability to influence and highly motivated to fulfil the Service expectations
- Eye for detail, accurate and thorough in follow up and completion of tasks
- Demonstrates leadership ; team player; dependable
- Works well under pressure, maintains calm; seeks to resolve situations gracefully
- Logical thinker, makes decisions smartly and quickly.

**Key Result Areas**

Revenue contribution; Cost Management; minimize loss/leakage of revenue; resource allocation and utilization

Process adherence; audit compliance; documentation accuracy
- less than 5% billing error ; 100% reporting & correction of errors; 100% collection and submission
- Discharge TAT
- Insurance document submission TAT ; monitoring disallowance to ensure minimum

Ensure department feedback scores are above the target.

Retention; 2nd line development; Induction & training.

**Job Type**: Permanent

Pay: From ₹16,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Fixed shift

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)



  • T Nagar, Chennai, Tamil Nadu, India Profins Insurance Full time

    Title: Corporate Sales Executive Department: Sales Job Category: Full time Job Summary: The Corporate Sales Executive is responsible for selling local medical insurance policies directly to corporate accounts. Focus is mainly on large corporations as well as small and medium enterprises. **Responsibilities**: - Selling insurance products to corporate...


  • Chennai, Tamil Nadu, India OPTIMUM INSURANCE BROKING SERVICES P LTD Full time

    **Job Summary** We are looking for Customer Service Executive - General Insurance. He should be well versed in two wheeler and four wheeler insurance **Salary**: ₹20,000.00 - ₹25,000.00 per month **Experience**: - motor and non motor: 1 year (required) - customer service and non motor insurance: 2 years (required) **Language**: - English...


  • Chennai, Tamil Nadu, India Kasukurthi Healthcare Pvt Ltd Full time

    **ob Title**: Insurance and Marketing Executive **Location**: Madhavaram **Department**: Insurance and Marketing **Job Type**: Full-Time, Day Shift **Salary**: ₹20,000 per month **Experience Required**: Minimum 1 year **Education Required**: Any Degree **Gender Requirement**: Male Pay: ₹8,618.26 - ₹20,000.00 per month Schedule: - Day...

  • Insurance Executive

    7 months ago


    Royapettah, Chennai, Tamil Nadu, India Aionion Investment Services Private Limited Full time

    **Insurance Executive Responsibilities**: - Modifying sales pitches in response to customer demand - Acquiring and retaining contact information databases - Put forward suggestions in accordance with the requirements of the consumer - Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further...


  • Chennai, Tamil Nadu, India WAI Insurance Broking Services Limited Full time

    Job Overview:Talent acquisition and management for our WAI Insurance Broking Services Limited team are key to achieving business targets. The ideal candidate will possess a Bachelor's degree in Business Administration, Marketing, or a related field. Experience in corporate sales, particularly with group medical insurance products, is essential.We're looking...

  • Insurance Executive

    1 month ago


    Ambattur, Chennai, Tamil Nadu, India Tata Motors Full time

    An important role within the sector, an Insurance Executive not only takes care of customers, but also keeps tabs on the company itself and the services they offer. Keeping the business on their toes, you’ll be ensuring that the insurance company is playing by the rules and following official procedures at all times, from credit control to their overall...

  • Insurance Executive

    2 months ago


    Chennai, Tamil Nadu, India 247 HealthMedPro Full time

    **Experience**: Up to 2 years of experience in US Insurance Claims, or related healthcare administrative roles. **Job Summary**: **Key Responsibilities**: - **Pre-Authorization Requests**: Assist in reviewing and processing pre-authorization requests for medical procedures, services, and prescriptions, ensuring compliance with insurance guidelines. -...

  • Sales Executive- Group

    2 months ago


    Chetput, Chennai, Tamil Nadu, India octagon Insurance Broking Private Limited Full time

    Proven experience as an Insurance Sales Representative - Good comprehension of insurance plans including automobile, fire, life, property, medical etc. - Ability to work with computers and understand and interpret standard statistical findings - Goal-oriented - Excellent skills in communication and presentation - Experience in delivering client-focused...

  • Insurance Executive

    1 month ago


    Kilpauk, Chennai, Tamil Nadu, India KUMARAN HOSPITAL PVT LTD Full time

    **Kumaran Hospital (NABH NABL Accredited) is Hiring for Insurance Executive** **Experience**: Minimum 5 Years in Insurance Department **Qualification**: Any Degree, Job Description mentioned below - Pre Authorization - Preparing and Closing the Bill - Handing over the Bill to Accounts Department - Presentation - Flow ups **Interview Timing : 11.00 Am...

  • Insurance Executive

    7 months ago


    Chennai, Tamil Nadu, India RAVINA Health care Full time

    To process the Insurance claim for the patients - To handle end to end insurance process - To follow up the Insurance processing status To follow up the settlement process - To maintain the records as per the protocols - Day to Day activities assigned by management **Salary**: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Provident...


  • Chennai, Tamil Nadu, India SAVEETHA MEDICAL COLLEGE AND HOSPITAL Full time

    **Urgently Hiring Marketing Executive/ Insurance Assistant** **Qualification: Any Degree** **Salary: As Per Norms** **Insurance Assistant Key Responsibilities**: - Assist in the preparation and issuance of insurance policies. - Process claims and maintain claim records. - Respond to customer queries and provide general insurance information. - Maintain...

  • Insurance Executive

    1 month ago


    Kilpauk, Chennai, Tamil Nadu, India KUMARAN HOSPITAL PVT LTD Full time

    **Kumaran Hospital (NABH NABL Accredited) is Hiring for Male Insurance Executive** **Experience**: Minimum 5 years Experience in claims department **Qualification**: Any Degree, with Job Description mentioned below - Pre Authentication - Pre Authentication Query - CM Scheme Pre Authentication Bill Following - Final Bill with Query - Interim Query -...


  • Guindy, Chennai, Tamil Nadu, India SRI Balaji Hospital Full time

    **Urgent requirements for Insurance and Billing Executive** **Job Role** - Insurance and Billing Executive **Job Location** - Guindy, Chennai **Experience** - 2+ years **Education** - Any Graduate **can whatsapp ** 7550052552 ** call **044-22325500

  • Insurance Executive

    4 months ago


    Anna Salai, Chennai, Tamil Nadu, India AllFin solution Full time

    **Role - Insurance Executive** **Key Responsibilities**: - Provide exceptional customer service and support. - Assist clients with their insurance inquiries and policy information. - Handle rejection gracefully and maintain a positive attitude. - Collaborate with team members to enhance service delivery. **Qualifications**: - Experience in **life...

  • Insurance Executive

    6 months ago


    Chennai, Tamil Nadu, India A4 Hospital Fertility Centre Full time

    Collects and verifies TPA card, Photo ID card or insurance policy at the admission desk while the patient starts receiving necessary medical treatment. Assists the patients/family members to fill the pre-authorization form and necessary consent forms. Forwards the completed forms to the concerned TPA by fax/mail within 24 hours of hospitalization of the...


  • Chennai, Tamil Nadu, India PINC Insurance Full time

    PINC Insurance is seeking an experienced Insurance Business Growth Strategist to drive business expansion and revenue growth across all insurance product lines. As a key member of our team, you will be responsible for identifying opportunities, building relationships with clients and partners, and developing strategies to increase sales and market...

  • Presales Executive

    4 months ago


    Chennai, Tamil Nadu, India Aspire Systems Full time

    India ID - Full Time20/09/2024 **Job Purpose**: We are looking to hire a Presales Executive with experience in handling Insurance deals. **Requirements**: Excellent communication and written skills with the ability to articulate thoughts and ideas easily. 2-5 years of prior experience in pre-sales and bid management in the IT services industry, preferably...


  • Coimbatore, Tamil Nadu, India NoMoS Full time

    Fero Advisory is a leading digital marketing consulting and software development firm. They are also service providers for health insurance companies. They are a team of professionals focused on developing and implementing robust solutions for complex problems. Their solutions are designed and developed by domain experts by keeping the industry and region in...


  • Ganapathi, Coimbatore, Tamil Nadu, India Link K Insurance TPA Pvt Ltd Full time

    Minimum 1 Year of Experience From Insurance Industry **Job Types**: Full-time, Permanent Schedule: - Day shift - Morning shift **Experience**: - total work: 1 year (preferred) Work Location: In person

  • Insurance Telecallers

    3 weeks ago


    Chennai, Tamil Nadu, India Riamin Infotech Private Limited Full time

    Opening for Insurance Telecallers!!! Job Role : Telecalling Executive Experience : Freshers Qualification : Any Graduate Language Preference : Tamil Salary : 5000+Incentive (Based on your performance increament will be provided) Job Location : Koyambedu,Chennai. For freshers,training will be provided by the company itself. Job Responsibilities: Cold...