Inbound Customer Service Representative

4 weeks ago


Thaltej Ahmedabad Gujarat, India Rudra Enterprise Full time

Key Responsibilities:

- **Manage Inbound Calls**: Handle incoming calls professionally and ensure proper resolution or redirection.
- **Attend Calls & Divide Leads**: Respond to queries and distribute potential leads to the relevant teams or departments.
- **Feedback Calls & Ticket Generation**: Conduct follow-up calls to gather feedback and generate tickets for further action.
- **Stock Management & Records**: Maintain and update records related to stock and other business operations.
- **CRM Management**: Utilize CRM tools to manage customer data, update information, and ensure seamless tracking of interactions.

Key Skills:

- Strong communication and interpersonal skills.
- Ability to multitask and prioritize tasks effectively.
- Proficiency in CRM software and basic record-keeping.
- Problem-solving and organizational abilities.
- Customer-centric approach.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹24,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Day shift

**Experience**:

- Inbound customer support: 2 years (required)

Work Location: In person

**Speak with the employer**
+91 7041873566



  • Gota, Ahmedabad, Gujarat, India TCP Corps Outsourcing Services LLC Full time

    Position: Customer Service Representative Work Position: Full-time, Work from Office Work Timings: 9:00 am - 6:30 pm Work Schedule: 6 days a week (Monday - Saturday) Location: Gota, Ahmedabad **Job Description**: As a Customer Service Representative, you will be responsible for providing exceptional customer service by answering inbound financial calls...


  • Gota, Ahmedabad, Gujarat, India TCP Corps Outsourcing LLC Full time

    Position: Customer Service Representative Work Position: Full-time, Work from Office Work Timings: 9:00 am - 6:30 pm Work Schedule: 6 days a week (Monday - Saturday) Location: Gota, Ahmedabad **Job Description**: As a Customer Service Representative, you will be responsible for providing exceptional customer service by answering inbound financial calls...


  • Gota, Ahmedabad, Gujarat, India TCP Corps Outsourcing LLC Full time

    As a Customer Service Representative, you will be responsible for providing exceptional customer service by answering inbound financial calls from clients based in the UAE. Your primary duties will include addressing customer inquiries, resolving issues, and providing accurate information regarding financial products and services. Key Responsibilities: -...


  • Thaltej, Ahmedabad, Gujarat, India Esmsys Pvt Ltd Full time

    Key Roles and Responsibilities: - Handle inbound and outbound calls related to loans and subsidies - Assist customers in understanding eligibility criteria, interest rates, and loan terms. - Escalate complex issues to higher authorities or specialized departments when necessary. - Accurately input customer information into the CRM system - Maintain detailed...


  • Ahmedabad, Gujarat, India Microorbit consulting services INC Full time

    **Job description** **MICRO ORBIT (An ISO & CMMI Level 5 MNC)** **INTERNATIONAL CUSTOMER SERVICE REPRESENTATIVE** **Profile Briefing**: You will be the voice of the company and will be responsible for the first impression we make. You should be able to deal with complaints, queries and give accurate information to our valued customer. **Precise...


  • Ahmedabad, Gujarat, India Astute Management Solutions & Services Pvt Ltd Full time

    Explain the Company’s products, current promotions, and processes to clients - Provide post-sale support - Build rapport with customers through friendly, engaging communication - Respond swiftly and courteously to customer complaints or inquiries - Address inbound inquiries - Collaborate with assigned loans officer and ensure alignment - Manage and resolve...


  • Bodakdev, Ahmedabad, Gujarat, India Viddius Solution Full time

    **Customer Service Representative (CSR) - International Inbound Service** Viddius Solution has been spearheading digital strategies to deliver transformational growth to healthcare industries since 2006. We can catapult your digital strategy using relevant digital tools, including website redesigning, SEO services, content marketing, and PPC...


  • Thaltej, Ahmedabad, Gujarat, India Alphanum Global Integrated Solutions Full time

    **About the Company**: Welcome to AGIS - Alphanum Global Integrated Solutions, your premier outsourcing company offering comprehensive business solutions tailored to your specific needs. We specialize in providing end-to-end support. Committed to excellence and aligned with industry standards, we are your trusted partner in talent acquisition and...


  • Motera, Ahmedabad, Gujarat, India Genius Placement Service Full time

    logistic industry 5:30 PM & 2:30 AM shift Customer service representatives **help customers with complaints and questions, give customers information about products and services, take orders, and process returns**. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in...


  • Thaltej, Ahmedabad, Gujarat, India Ascendum KPS Pvt. LTD Full time

    JD - Customer Service Representative - Act as the primary contact for customers, addressing their queries and concerns - Conduct primary communication with customers, maintaining a professional and courteous approach. - Retain customers by building strong relationships, providing exceptional service, and resolving issues promptly. Pay: ₹9,720.84 -...


  • Ahmedabad, Gujarat, India Micro Orbit Full time

    **MICRO ORBIT** **INTERNATIONAL CUSTOMER SERVICE REPRESENTATIVE** **Profile Briefing**: You will be the voice of the company and will be responsible for the first impression we make. You should be able to deal with complaints, queries and give accurate information to our valued customer. **Precise Information**: - Title: International Customer Service...


  • Ahmedabad, Gujarat, India Microorbit consulting services INC Full time

    **MICRO ORBIT** **INTERNATIONAL CUSTOMER SERVICE REPRESENTATIVE** **Profile Briefing**: You will be the voice of the company and will be responsible for the first impression we make. You should be able to deal with complaints, queries and give accurate information to our valued customer. **Precise Information**: - Title: International Customer Service...


  • Ahmedabad, Gujarat, India WeSage BPM Full time

    WE’RE URGENTLY HIRING !!! 1. Responding to customer inquiries: The main responsibility of an inbound customer support agent is to respond to customer inquiries and resolve their issues. 2. Managing incoming calls and messages: Inbound customer support agents must be able to handle a high volume of incoming calls and messages efficiently, while...


  • Thaltej, Ahmedabad, Gujarat, India Mahavir Glass Enterprise Full time

    Job Description: We are pleased to hire for the position of Customer Service Representative at IPH Glasses. Key responsibilities: - Preparing & Maintaining database of ongoing Projects. - Follow up with clients on call, text and mails. - Preparing & Maintaining paperwork. - Achieving daily goals of the day. - Provide excellent customer service & build...


  • Ahmedabad, India Florida Steel Frame and Truss Mfg LLC Full time

    For a Construction and Light Gauge Steel Frames and Trusses Manufacturing company based in USA. We have an office in Ahmedabad. Inbound customer service representatives **listen and work with customers to answer questions and resolve any potential issues**. A successful inbound customer service representative has strong communication and customer support...


  • Vavdi, Rajkot, Gujarat, India RAJ COOLING WOLRD PVT LTD Full time

    Kindly read all.. representative, is a company representative who makes phone calls to potential and existing customers to generate sales and build relationships. They may make outbound calls to promote the company's products or services, or answer inbound calls from customers. Telecallers may also handle sales deals entirely over the phone. **Job Types**:...


  • Ahmedabad, India Key Carrier Management Service Pvt Ltd Full time

    Handle many inbound and outbound calls to customers and clients. Identify the needs of customers, resolve issues, and provide solutions. Upsell other products wherever possible. Ensure you follow the customer service script provided by the company for uniformity. **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹16,000.00 - ₹25,000.00...


  • Bopal, Ahmedabad, Gujarat, India Microorbit consulting services INC Full time

    **MICRO ORBIT (An ISO & CMMI Level 5 MNC)** **INTERNATIONAL CUSTOMER SERVICE REPRESENTATIVE** **Profile Briefing**: You will be the voice of the company and will be responsible for the first impression we make. You should be able to deal with complaints, queries and give accurate information to our valued customer. **Precise Information**: - Title:...


  • Vadodara, Gujarat, India omega dzine Inc. Full time

    Customer Service Representatives provide the customers of an organization with guidance and information. Duties commonly listed on Customer Service Representative resume samples are answering to inquiries, giving instructions, promoting products and services and solving complaints. Those seeking to work in the field should have very good communication...


  • Ahmedabad, India Astute Management Solutions & Services Pvt Ltd Full time

    Explain the Company’s products, current promotions, and processes to clients - Provide post-sale support - Build rapport with customers through friendly, engaging communication - Respond swiftly and courteously to customer complaints or inquiries - Address inbound inquiries - Collaborate with assigned loans officer and ensure alignment - Manage and resolve...