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Front Office

4 months ago

Tangra Kolkata West Bengal, India Ankita Enterprises(consultancy) Full time

Location - Topsia, Tangra, Kolkata, West Bengal

**Job responsibilities** such as:
1. Welcoming and greeting guests in a professional and friendly manner.

2. Answering phone calls, taking messages, and redirecting calls to appropriate personnel.

3. Handling reservations, check-ins, and check-outs efficiently.

4. Managing guest inquiries and providing accurate information about hotel facilities, services, and local attractions.

5. Processing payments and maintaining accurate records of transactions.

6. Ensuring the front desk area is clean, organized, and well-maintained.

7. Coordinating with other hotel departments to ensure smooth operations and guest satisfaction.

8. Assisting guests with luggage, transportation arrangements, and other requests.

9. Resolving guest complaints or issues promptly and effectively.

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (required)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person