Customer Chat Representative
4 weeks ago
**Role**:Asst. Mgr/Mgr -(NonTechnical)
**Timings**:Flexible
**Industry**:BPO / ITES
**Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling
Key Skills: Customer Service customer service analyst Chat Process Chat Support Customer service advisor Graduate non voice campaign HSC Fresher- Identify and suggest process improvements to enhance customer satisfaction
- Stay up-to-date with product knowledge and process changes
- Ensure adherence to company policies and guidelines
**Requirements**:
- Excellent written communication skills in English
- Strong attention to detail and accuracy
- Ability to multitask and handle multiple chats simultaneously
- Willingness to work in Night Shifts
- Freshers are welcome to apply
Qualifications:
- Minimum educational qualification of a high school diploma or equivalent
- Basic computer knowledge and typing skills
- Ability to adapt and learn quickly
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