Customer Service {Chat

2 months ago


mumbai, India HyreFox Consultants Full time

Respond to customer queries in a timely and accurate way, via email or chat

Handle Customers on chat/email in professional manner

Identify customer needs and help customers use specific features

Update internal databases with information

Inform customers about new features and functionalities

Gather customer feedback and share with our Product, Sales and Marketing teams

Assist in training junior Customer Support Representatives

Others:

Rotational Shifts

HSC/ GRAD

Other Details

Keywords : . Industry : Internet/Ecommerce
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