![AV Technoserve Services](https://media.trabajo.org/img/noimg.jpg)
Customer Support Executive
3 days ago
**Position**: Customer Support Executive
**Experience Required**: 3-5 years.
**Location**:Pune (On-Site)
**Responsibilities**
- Responding to customer complaints, reporting analyzing, and resolving customer complaints
- Discussing with the concerned department and expediting needful preventive actions on the root cause of problems identified.
- Attending breakdown in the system at the customer place when a complaint is registered.
- Attend the periodic system maintenance for the customer subscribed under the Annual Maintenance Contract.
- Scheduling & and rectification of work at customers' place during the breakdowns/service requirements under/after the warranty period.
- Providing site job execution support for Projects and shutdown jobs.
- Generation of spare inquiries and new project inquiries during customer support visits.
- Conducting system health check-up service order audits at customer place and preparing & and sending audit reports to customers.
- Service job payment follow-ups with customers.
- Providing Maintenance Training /service support to Customers in person through Online.
- Organizing and arranging to send needful warranty supply materials to the customer against the warranty complaint after a detail.
- Collecting customer satisfaction feedback reports from the customer and initiating necessary corrective and preventive actions to improve the customer satisfaction level.
- Documentation of customer complaints and services as per ISO requirements.
**Skills Required**:
1. Knowledge in Overhead, Inverted, Floor conveyors, drop lifts, structural installation, commissioning, maintenance, and troubleshooting.
2. Knowledge of technical drawings reading and understanding (Mechanical & Electrical)
3. Knowledge of PLC, electrical control wiring, and Logic programming.
4. Knowledge and involvement in Mechanical and electrical problem identification and troubleshooting.
5. Willing to travel all over India to customer places.
6. Excellent verbal and written communication skills
**Qualifications**
Diploma /Degree in Mechatronics/Mechanical /Electrical
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Application Question(s):
- Do you have Knowledge in Overhead, Inverted, Floor conveyors, drop lifts, structural installation, commissioning, maintenance, and troubleshooting?
**Experience**:
- total work: 5 years (preferred)
- Customer support: 5 years (preferred)
- Technical drawing: 4 years (preferred)
Work Location: In person
**Speak with the employer**
+91 7666648957
-
CUSTOMER SUPPORT Executive
4 weeks ago
Pune, Maharashtra, India calibehr business support services private limited Full timeApply for CUSTOMER SUPPORT Executive, Calibehr Business Support Services Pvt Ltd in Pune for 0 - 2 Year of Experience on
-
CUSTOMER SUPPORT Executive
2 months ago
Pune, Maharashtra, India calibehr business support services private limited Full timeApply for CUSTOMER SUPPORT Executive, Calibehr Business Support Services Pvt Ltd in Pune for 0 - 2 Year of Experience on
-
SEO Executive
2 weeks ago
Pune, India Technical Support Executive Full timeUrgent Digital Marketing Intern Recruitment. IT WEB SERVICES looking for a talented individual to join our team as a SEO Executive. In this role, you will be responsible for developing, executing, and managing innovative SEO campaigns to support both Consumer and Enterprise businesses. This role will work cross-functionally among different teams,...
-
Customer Care Executive- Telecom Process
4 days ago
Pune, Maharashtra, India Aegis Customer Support Services Private Limited Full time**Job description-**: Designation - Customer Service Associate (Telecommunication) Qualification - Undergraduate/Graduate Basic Computer Knowledge Experience - Fresher Language known - Hindi / Marathi /English (Basic) Working Days - 6 Days Working Shift timing - Weekly Rotational (6:00 Morning to 12:00pm Midnight) Any 9 Hours Shift Kindly Note there...
-
Customer Support Executive
2 months ago
Pune, Maharashtra, India DINGG Full time**Customer Support Executive Responsibilities**: - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives. - Conducting quality...
-
Customer Support Executive
7 minutes ago
Pune, Maharashtra, India DINGG Full time**Customer Support Executive Responsibilities**: - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives. - Conducting quality...
-
Customer Support Executive
3 weeks ago
Baner, Pune, Maharashtra, India Manki Job Staffing Services Full time**Job Overview**: **Customer Support Executive**: **Pune**: - Job Location:Baner - Experience:1-2 years - Salary: 20-30k - Job Type:Full Time - Work Location:Work From Office - No of vacancies:5 **Urgent requirement** **Customer support Executive** **Experience**-1-3 years **Salary**-Depend on interview. Immediate joiner **Location**-Pune...
-
Customer Sales Support Executive
3 weeks ago
Pune, Maharashtra, India Alfa Laval Full timeVacancy For Customer Sales Support Executive Join us as a Customer Sales Support Executive based in Pune to be responsible in providing customer total ownership for Complex quotations/tenders, Online tenders, Complex order processing till execution, Pre inspection, communication & Invoicing for Capital sales and aftersales for given assigned regions and an...
-
Customer Sales Support Executive
2 weeks ago
Pune, Maharashtra, India Alfa Laval Full timeVacancy For Customer Sales Support Executive Join us as a Customer Sales Support Executive based in Pune to be responsible in providing customer total ownership for Complex quotations/tenders, Online tenders, Complex order processing till execution, Pre-inspection, communication & Invoicing for Capital sales and aftersales for given assigned regions and an...
-
Customer Support Executive
3 weeks ago
Pune, Maharashtra, India sparefly Full timecustomer support cum sales executive Tamil and Malayalam language should be known Pay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Commission pay - Performance bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year...
-
Executive Customer Support
3 days ago
Pune, Maharashtra, India Arya Omnitalk Full timeJob Description - Executive Customer Support - Pune - (Exp.: 1) **Skills**: - Knowledge of Vehicle Electronics/Multi meter operation must. Daily roles and responsibilities - 1) To look after Installation & services like Maintenance & Troubleshooting of GPS Units. 2) Need to visit Customer Site regularly & resolve their Problem related to GPS. 3) Basic...
-
Customer Support Executive
2 weeks ago
Baner, Pune, Maharashtra, India Manki Job Staffing Services Full time**Job Overview**: **Customer Support Executive**: **Pune**: - Job Location:Baner - Experience:1-2 years - Salary: 20-30k - Job Type:Full Time - Work Location:Work From Office - No of vacancies:5 URGENT REQUIREMENTS *Customer Care Executive * Qualification _Any Graduate EXP- 1 TO 5 years Salary -depends on interview LOCATION -Pune (Baner) Immediate...
-
Urgent Digital Marketing Executive
2 weeks ago
Pune, India Technical Support Executive Full timeUrgent Digital Marketing Intern Recruitment. IT WEB SERVICES looking for a talented individual to join our team as a SEO Executive. In this role, you will be responsible for developing, executing, and managing innovative SEO Off page activity and social media marketing considering todays SEO trend. This role will work cross-functionally among different...
-
Customer Support Executive
2 weeks ago
Viman Nagar, Pune, Maharashtra, India Rightways Air Logistics, Pvt Ltd Full time**Customer Support Executive Job Description Template** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These...
-
Customer Support Executive
3 months ago
Pune, Maharashtra, India MANAH Wellness Full time**JOB DESCRIPTION** **(ONLY MALE CANDIDATES )** **CANDIDATES FROM PUNE ARE PREFERRED** Job Title**:Customer Care Executive** Company: Manah Wellness **Role & Responsibilities**: - Handling customer inquiries: The Customer Care Executive is responsible for answering customer inquiries related to product information, pricing, and any other queries...
-
Customer Support Executive
2 months ago
Pune, Maharashtra, India MANAH Wellness Full time**JOB DESCRIPTION** **CANDIDATES FROM PUNE ARE PREFERRED** Job Title**:Customer Care Executive** Company: Manah Wellness **Role & Responsibilities**: - Handling customer inquiries: The Customer Care Executive is responsible for answering customer inquiries related to product information, pricing, and any other queries related to clients wellbeing. -...
-
Customer Support Executive
4 weeks ago
Pune, Maharashtra, India MANAH Wellness Full time**JOB DESCRIPTION** **CANDIDATES FROM PUNE ARE PREFERRED** Job Title**:Customer Care Executive** Company: Manah Wellness **Role & Responsibilities**: - Handling customer inquiries: The Customer Care Executive is responsible for answering customer inquiries related to product information, pricing, and any other queries related to clients wellbeing. -...
-
Customer Support Executive
4 weeks ago
Pune, Maharashtra, India MANAH Wellness Full time**JOB DESCRIPTION** **(ONLY MALE CANDIDATES )** **CANDIDATES FROM PUNE ARE PREFERRED** Job Title**:Customer Care Executive** Company: Manah Wellness **Role & Responsibilities**: - Handling customer inquiries: The Customer Care Executive is responsible for answering customer inquiries related to product information, pricing, and any other queries...
-
Customer Support Executive
6 days ago
Pune, Maharashtra, India Shreeji Aqua Treatment Pvt.Ltd. Full timeJOB TITLE: Customer Support Executive DEPARTMENT: Laboratory HANDLING ROLE: Sample coding/Reporting & Admin REPORTS TO: Lab Manager PRIMARY PURPOSE OF POSITION: The Customer Support Representative will provide product education (Sample Test) and handle a wide variety of questions while ensuring a world-class customer experience. Administrative working...
-
Customer Support Executive
4 weeks ago
Pune, Maharashtra, India biobasket Full timeCustomer Support/Communication Head r: We are looking for a qualified Customer Support Executive who will offer excellent customer service and after-sales support. He/she will the point of contact for our online customers in case of any complaints, glitch in logistics or any new enquiries. Customer support executive should possess a proven track record of...