Customer Support
1 month ago
**Job Title: Client Sales Support Executive**
**Location**: Andheri
Timing : 8:30- 5
**Key Responsibilities**:
- **Performance Review and Reporting**:
- Prepare New Product Performance Reviews.
- Compile the priority Report on a monthly basis.
- Generate Distributor-wise Priority Reports on a quarterly basis.
- Create and manage the Monthly Sales Programme.
- Prepare plant-wise sales details as required.
- **Customer Support and Coordination**:
- Arrange spare parts for customers from the plant.
- Register and manage customer complaints.
- Follow up with the QC team, coordinators, and customers for QC reports and spare parts.
- Forward complaints from end-users to the appropriate distributors and sales personnel.
- **Additional Duties**:
- Undertake any other responsibilities as assigned by the Management or Sales and Marketing Director.
**Required Skills and Qualifications**:
- **Education**: Any graduate with relevant experience.
- **Experience**: 1-3 years of experience in a customer support role.
- **Technical Skills**:
- Proficiency in Microsoft Word and Excel.
- SAP knowledge is preferable.
- **Communication Skills**: Excellent written and verbal communication skills.
- **Organizational Skills**: Highly organized and detail-oriented.
- **Personal Attributes**: Proactive, enthusiastic, and able to work effectively in a team.
**Why Join Us**:
- Opportunity to work in a dynamic and growth-oriented environment.
- Engage in a role that allows for both independent and collaborative work.
- Be part of a team that values proactive and enthusiastic individuals.
**Job Types**: Full-time, Permanent
Pay: ₹240,000.00 - ₹400,000.00 per year
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Morning shift
Application Question(s):
- Current CTC, Expected CTC, Notice period?
- Do you have intrest in working at Furniture manufacturing Industry ?
**Education**:
- Bachelor's (required)
**Experience**:
- Customer support: 1 year (preferred)
**Language**:
- FLUENT English (required)
Work Location: In person
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