Customer Support- Uk

6 months ago


Andheri East Mumbai Maharashtra, India Hiring Nist Pvt Ltd Full time

**Job Profile**
- Initiating outbound through cold calling to UK customers
- Utilizing skill set to convince customers
- Good written and verbal communication skills
- The ability to display soft skills while moving the call forward
- Meeting targets in the given timeline
- Complying with productivity, and quality standards
- Collecting accurate information from customers with validation
- Maintaining follow ups and lead-generated reports
- Meeting daily/weekly/monthly targets
- Thrive to achieve goals and earn incentives
- Team spirit, team builder, a can-do attitude, a go-getter

**Requirements**:

- Minimum 6 months prior outbound call center experience
- Ability to effectively communicate with UK customers
- Accountable and results-driven
- Critical thinker/problem solver
- Receptive to constructive feedback and flexible in adapting to change
- Ability to effectively plan, prioritize, and organize time and workload
- Ability to execute successfully in a deadline-oriented, fast-paced, highly-regulated environment
- Ability to type more than 30 WPM
- Freshers with good communication skills could be considered

**Salary**: ₹14,701.79 - ₹24,580.35 per month

Schedule:

- Fixed shift
- Monday to Friday
- UK shift

Application Question(s):

- Are you Fluent in English?

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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