Executive Customer Engagement Kottayam, Alwar

2 weeks ago


India Talent Leads HR Solutions Full time

Opening: 5 Nos.
- Job ID: 45268
- Employment Type: Full Time
- Reference:

- Work Experience: 1.0 Year(s) To 4.0 Year(s)
- CTC Salary: 2.00 LPA TO 3.00 LPA
- Function: ITES / BPO / KPO / Customer Service / Operations
- Industry: Insurance
- Location**:
Managing office administration assets and
upkeep of the same.
? Agents Contracting
? New Business Processing
? Banking of Initial & Renewal Premium
? Managing Petty cash & vendor payments
? Retention of Surrender Requests
? Execution of all Service Requests - Post
Policy Issuance
? Reverting on customer queries and
complaints
? Maintaining high NPS Scores
? Life and Health Claims processing
? Handling compliance issues.
? Audit Rating

**Key Skills**:

- Customer Engagement
- Operations



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