Sales Telecaller

3 months ago

Gurgaon, India Swaran Soft Support Solutions Pvt Ltd Full time

**Greetings from Swaransoft Support Solutions Pvt Ltd **

Kindly go through Job Description

**Position Overview**:
As a Telecaller for IT International Sales, your primary responsibility will be to generate leads and drive sales for IT services in international markets through outbound calling. You will be part of a sales team and will be required to effectively communicate with potential clients, understand their requirements, and promote the organization's IT solutions.

Key Responsibilities:

- Lead Generation: Initiate outbound calls to prospective clients in international markets to generate new leads for IT products and services.
- Product Knowledge: Develop a deep understanding of the organization's IT products and services to effectively communicate their value propositions to potential clients.
- Sales Pitch: Deliver persuasive sales pitches over the phone to promote IT solutions and generate interest among potential clients.
- Customer Relationship Management: Maintain regular contact with prospects to build and nurture relationships, answer their queries, and address their concerns.
- Needs Analysis: Conduct needs assessments and gather relevant information from potential clients to identify their specific IT requirements and offer suitable solutions.
- Proposal Preparation: Collaborate with the sales team to prepare comprehensive proposals and quotations based on the identified needs of potential clients.
- Sales Target Achievement: Meet or exceed monthly and quarterly sales targets by consistently converting leads into sales and closing deals.
- Market Research: Stay updated with industry trends, competitors, and market dynamics to identify new business opportunities and tailor sales strategies accordingly.
- Documentation and Reporting: Maintain accurate and up-to-date records of all sales activities, customer interactions, and progress in the CRM system. Prepare regular reports for management review.
- Collaboration: Coordinate and collaborate with internal teams, including pre-sales, post-sales, and technical teams, to ensure smooth customer onboarding and satisfaction.

Required Skills and Qualifications:

- Proven experience as a Tele caller or Sales Representative in the IT industry, preferably with international sales exposure.
- Excellent communication skills, both verbal and written, with a clear and professional telephone manner.
- Strong persuasive and negotiation skills to influence potential clients and close deals.
- Good understanding of IT products, services, and industry trends.
- Familiarity with CRM software for lead management and sales tracking.
- Target-oriented mindset with the ability to work under pressure and meet sales goals.
- Self-motivated and driven individual with a passion for sales and achieving results.
- Exceptional customer service skills and the ability to build and maintain relationships.
- Strong organizational and time management skills to effectively manage a large volume of leads and sales activities.
- Fluency in English is essential. Proficiency in additional languages is a plus, especially languages spoken in the target international markets.

**Salary**: ₹9,785.79 - ₹40,570.48 per month

Schedule:

- Day shift
- Monday to Friday
- Rotational shift

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9870600534

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