Front Desk Customer Service

4 months ago


Bavdhan Pune Maharashtra, India DNS Recruitments Full time

**Customer Service Responsibilities**:

- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through
open and interactive communication
- Provide accurate, valid, and complete information by using the right
methods/tools
- Meet personal/customer service team sales targets and call-handling
quotas
- Handle customer complaints, provide appropriate solutions and
alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and
file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers

**Requirements and skills**:

- Proven customer support experience or experience as a Client Service
Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of
characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively

**Job Types**: Full-time, Permanent

**Salary**: Up to ₹20,000.00 per month

Work Location: In person


  • Front Desk Executive

    3 months ago


    Navi Mumbai, Maharashtra, India Talent search desk Full time

    We have job opening for "Front Desk Executive" for our leading client in Hospital located in Navi Mumbai. Position : Front Desk Executive Job Location : Nerul, Navi Mumbai **Salary**: ₹20,000.00 - ₹25,000.00 per month Schedule: - Day shift - Evening shift Application Question(s): - What is your current location? **Experience**: - Hospital...


  • Bavdhan, Pune, Maharashtra, India Sunbrilo Technologies Full time

    we are hiring for Role: - front Desk executive Experience: - 2 To 4 location Bavdhan Job description: Welcoming all visitors and registering them at reception Answering and screening telephone calls Scheduling and confirming appointments, meetings, and important events Copying, scanning, and filing documents Preparing reports and maintaining...

  • Front Desk Associate

    3 months ago


    Pune, Maharashtra, India Vishram International Services Full time

    Job Description: Front Desk Trainee (J-1 Visa) - New York **Position**: Front Desk Trainee **Location**: New York, NY **Visa Type**: J-1 Visa **Duration**: 12 months Position Overview: We are seeking an enthusiastic and dedicated Front Desk Trainee to join 3,4 & 5 star hotels under the J-1 Visa program. This is a unique opportunity to gain hands-on...


  • Pune, India Unique Spaces Full time

    Greeting and Welcoming: Front desk personnel are responsible for greeting visitors, clients, or customers with a warm and professional demeanor. They create a positive first impression and make individuals feel welcome. - Customer Service: Front desk professionals handle inquiries, requests, and complaints from guests or customers. They provide information...

  • Front Desk Executive

    4 weeks ago


    Pune, Maharashtra, India Ghost Research Solutions Full time

    **Job Title: Front Desk Executive** - **On-site job**_ - **Experience: 1 to 3 years of experience( in hotel industry in front office)**_ - **Freshers from hospitality background are also welcomed!**_ **Responsibilities**: - Maintains a high level of alertness and professionalism at the front counter by anticipating and responding to guests and potential...


  • Bavdhan, Pune, Maharashtra, India Sunbrilo Full time

    We are hiring for - **Role: Front Desk Executive cum Admin** Experience: 3+ Years Location: Bavdhan, Pune - Welcoming all visitors and registering them at reception - Answering and screening telephone calls - Scheduling and confirming appointments, meetings, and important events - Copying, scanning, and filing documents - Preparing reports and maintaining...

  • Front Desk Executive

    3 weeks ago


    Pune, Maharashtra, India ONYX Realty Full time

    **FRONT DESK EXECUTIVE (FEMALE CANDIDATES ONLY)** We are looking for a front desk representative to help with receptionist tasks such as greet our guests, schedule appointments, handle queries. You will also be required to take on clerical tasks such as receiving packages, etc. **Responsibilities** - Greet and welcome guests as they come and go. - Be...

  • Front Desk Hotel

    4 months ago


    Pune, Maharashtra, India Sentosa Corporation Full time

    **Responsibilities**: **Guest Relations**:Greet guests warmly and provide information about hotel services and amenities. Handle guest inquiries, requests, and concerns with professionalism and courtesy. **Check-In and Check-Out**:Process guest check-ins and check-outs efficiently, ensuring accurate information and timely service. Verify and collect payment...

  • Front Desk Executive

    4 months ago


    Koregaon Park, Pune, Maharashtra, India Joy Suites Hospitality Pvt Ltd. Full time

    We are seeking a dedicated and compassionate individual to join our team as a Front Desk Executive. In this role, you will be the first point of contact for clients visiting our center, providing exceptional customer service while also managing client relationships to ensure a positive and enriching experience. **Key Responsibilities**: Front Desk...

  • Front Desk Hotel

    3 months ago


    Pune, Maharashtra, India Sentosa Corporation Full time

    **Responsibilities**: **Guest Relations**:Greet guests warmly and provide information about hotel services and amenities. Handle guest inquiries, requests, and concerns with professionalism and courtesy. **Check-In and Check-Out**:Process guest check-ins and check-outs efficiently, ensuring accurate information and timely service. Verify and collect payment...

  • Asstmgr-front Desk

    3 days ago


    Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24168005 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Mumbai Juhu, Juhu Tara Road, Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that is responsible for leading and assisting...

  • Front Desk

    1 month ago


    Deccan Gymkhana, Pune, Maharashtra, India Mittal Brothers Pvt Ltd Full time

    Front Desk Representative duties and responsibilities - Keep front desk clean, tidy and supplied with all the necessary supplies - Greet, communicate with and welcome guests - Answer all the customers' questions and address their complaints - Answer all incoming calls, redirect them when needed - Receive letters, packages and send them to appropriate...

  • Front Desk Executive

    4 months ago


    Pune, Maharashtra, India CAREER CROSSROADS Full time

    **JOB TITLE - FRONT DESK EXECUTIVE** **LOCATION -CAMP, PUNE** **FEMALE ONLY** A front desk executive, often referred to as a receptionist, plays a vital role in ensuring smooth operations at the front desk of an organization. Here are some key responsibilities typically associated with this role: - **Greeting and Assisting Visitors**: Receptionists are...

  • Front Desk Executive

    4 months ago


    Aundh, Pune, Maharashtra, India Innocent Times School Full time

    Job Title**:School Front Desk Executive** **Location**: Aundh, Pune, Maharashtra **Position Type**: Full-time (0845 hrs to 1800 hrs) **About Us**: Innocent Times School is a reputable educational institution dedicated to fostering a nurturing and enriching environment for students. We are seeking a dependable and courteous Front Desk Executive to join our...

  • Front Desk Executive

    4 months ago


    Aundh, Pune, Maharashtra, India Innocent Times School Full time

    Job Title**:School Front Desk Executive** **Location**: Aundh, Pune, Maharashtra **Position Type**: Full-time (0845 hrs to 1800 hrs) **About Us**: Innocent Times School is a reputable educational institution dedicated to fostering a nurturing and enriching environment for students. We are seeking a dependable and courteous Front Desk Executive to join our...

  • Front Desk Officer

    4 months ago


    Dadar, Mumbai, Maharashtra, India Rajshree Yoga Multi Therapy Centre For Weight & Health, Since 1994 Full time

    Job Description: Administrative and Front Desk executive We are seeking an organized individual to fulfill the role of Administrative and Front Desk executive. This position plays a crucial role in ensuring smooth operations and excellent customer service at our front desk. **Responsibilities**: - Manage the front desk operations, including greeting...

  • Front Desk Officer

    3 months ago


    Dadar, Mumbai, Maharashtra, India Rajshree Yoga Multi Therapy Centre For Weight & Health, Since 1994 Full time

    Job Description: Administrative and Front Desk executive We are seeking an organized individual to fulfill the role of Administrative and Front Desk executive. This position plays a crucial role in ensuring smooth operations and excellent customer service at our front desk. **Responsibilities**: - Manage the front desk operations, including greeting...


  • Pune, Maharashtra, India Brickfolio Solutions Pvt. Ltd. Full time

    About the job Designation: Front Desk Officer/GRE/Receptionist Location: Kalyani Nagar, Pune (self-travel) Roles and Responsibilities: - Key Responsibilities:_ **Front Desk Management**: Greet and welcome visitors in a friendly and professional manner. Answer and direct incoming calls to the appropriate department. Maintain a neat and organized...


  • Pune, Maharashtra, India Ambience group of Hotels Full time

    **Responsibilities** - Keep front desk tidy and presentable with all necessary material - Greet and welcome guests - Answer questions and address complaints - Answer all incoming calls and redirect them or keep messages - Prepare outgoing mail by drafting correspondence, securing parcels etc. - Monitor office supplies and place orders when necessary - Keep...

  • Front Desk Executive

    3 weeks ago


    Nagpur, Maharashtra, India Sath Outsourcing Service pvt. Ltd. Full time

    **Job Title: Front Desk Executive - Excellent communication skills in English must** **Location**: Dharampeth, Nagpur **Salary**: ₹15,000 - ₹18,000 **Experience**: 1-3 years in a similar role **Key Responsibilities**: - Manage front desk operations - Handle cash transactions efficiently. - Perform data entry and maintain records. - Proficient in...