Front Desk Receptionist

4 days ago


Pune, India Unique Spaces Full time

Greeting and Welcoming: Front desk personnel are responsible for greeting visitors, clients, or customers with a warm and professional demeanor. They create a positive first impression and make individuals feel welcome.
- Customer Service: Front desk professionals handle inquiries, requests, and complaints from guests or customers. They provide information about the organization's products, services, and facilities, and assist with resolving any issues or concerns.
- Appointment Scheduling: Front desk personnel manage appointment schedules and calendars. They coordinate meetings, conference room bookings, and ensure that visitors or clients are informed about their appointments in a timely manner.
- Administrative Tasks: Front desk professionals handle various administrative duties, including maintaining visitor logs, managing incoming and outgoing mail, organizing documents, and performing data entry tasks. They may also be responsible for operating office equipment such as printers, scanners, and photocopiers.
- Cash Handling: In some organizations, front desk personnel may handle cash transactions, such as receiving payments, providing change, or processing invoices. They need to maintain accuracy, integrity, and security while handling financial transactions.
- Multitasking and Problem-solving: Front desk roles often require juggling multiple tasks simultaneously. Professionals in this position need to prioritize effectively, manage their time efficiently, and be able to handle unexpected situations or difficult customers with composure and problem-solving skills.
- Knowledge of Facilities and Services: Front desk personnel should have a good understanding of the organization's facilities, services, and policies. They should be able to provide accurate information and answer queries related to amenities, directions, nearby attractions, or any other relevant details.
- Professional Appearance and Conduct: Front desk professionals serve as representatives of the organization, and therefore they should maintain a professional appearance and demeanor. They need to adhere to the organization's dress code, follow etiquette guidelines, and handle themselves in a courteous and respectful manner.

**Salary**: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift



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