Qehss Digital Support Administrator
1 month ago
Hiring for QEHSS Digital Support Administrator
Location: Bangalore(Whitefield)
Expereince:5+ Years
Need IT Support Experience
This position is a part of the Solutions business reporting directly to the Quality, Environmental, Health, Safety and Security (QEHSS) Digital leader. The QEHSS Digital Support Administrator will provide both ongoing & project-specific support across all EHS digital platforms, including but not limited to Gensuite, ISNet, Avetta, Comply works, Sharepoint and Google Workspace. The Digital Support Administrator will support work tasks ranging from data entry to system troubleshooting to training end users. In addition to having a hands-on approach in supporting these digital platforms this role will also support commercial teams by responding to customer requests for information such as Certificates of Insurance, training records, prequalification questionnaires, etc.
Essential Functions / Responsibilities
Resolve user issues in QEHSS digital systems
Administer recurring system inputs (hours worked, approvals etc.)
Organize, maintain & improve shared resources in Sharepoint and Google Workspace (distribution lists, document libraries, landing pages etc.)
Provide ad-hoc or routine reports from digital systems as needed
Administration of customer facing contractor management tools including ISNet, Avetta
Qualification / Requirements
Bachelor’s Degree from an accredited university or college
5+ years of experience in 1st line helpdesk support
Demonstrated ability to take initiative and adapt to/drive change across a dynamic business environment
Desired
Strong written and spoken English
Demonstrated oral and written communication skills
Excellent communication & facilitation skills
Ability to understand and resolve issues over the phone
Organized with strong attention to detail
Accustomed to meeting deadlines
Friendly, service-oriented nature
Experience working in customer service environment
**Salary**: ₹500,000.00 - ₹800,000.00 per year
Schedule:
- Day shift
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