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Customer Service Assistant- Rsa
1 week ago
Position: - Customer service
Location: Andheri East, Mumbai
Roles & Responsibilities:
Resolve customer complaints via phone.
- Handle complaints (Case) and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Coordinate with customers, clients & internal operations team regarding case **Keeping records of customer interactions, transactions, comments and case closure.**:
- Ensure customer satisfaction and provide professional customer support Handle case related 2wheelers & 4wheelers services.Knowledge, skills, and abilities:
- Excellent communication
- Proven customer support experience
- Experience working with customer support.
Pay: ₹10,539.05 - ₹22,838.88 per month
Schedule:
- Rotational shift
Application Question(s):
- Any additional Language one can speak?
- How soon you can join us?
- What is your current & expected CTC?
- Do you have your own Laptop & Internet?
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Voice inbound: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
- Hindi (required)
Work Location: Remote
Expected Start Date: 29/04/2024
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