Cse (Customer Service Executive)
2 weeks ago
**Job Description for voice and chat process - INTERNATIONAL - Walkin interview**
- Minimum **6 months experience( Freshers accepted)**:
- Answer incoming customer calls in a courteous and timely manner.
- Assist customers with product information, order inquiries, and issue resolution.
- Maintain accurate and detailed records of customer interactions.
- **International voice **experience added advantages.
**Chat process,**
- Engage with customers via live chat to assist with product inquiries, order status, and issue resolution.
- Identify and troubleshoot customer issues through effective communication in the chat platform.
- Maintain detailed records of chat interactions, including customer inquiries, solutions provided, and any additional follow-up required.
- Minimum typing speed of **30 WPM plus.**
**Job Types**: Full-time, Permanent
**Salary**: ₹8,086.00 - ₹32,232.02 per month
Schedule:
- Monday to Friday
Application Question(s):
- Waht is your typing speed?
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
**Location**:
- Hyderabad, Telangana (required)
Shift availability:
- Night Shift (required)
Work Location: In person
**Speak with the employer**
+91 8919956083
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