Customer Service Representative
3 weeks ago
Location: Hyderabad, India
Company: Just Smart It Solution
Experience: 0-3
**Job Description**:
We are seeking a dynamic and customer-oriented Customer Care Executive to join our team in Hyderabad. As a Customer Care Executive, you will play a crucial role in ensuring our passengers receive the best service possible. Your primary responsibilities will include handling customer inquiries, resolving issues, and providing exceptional support to our passengers. If you are a customer-focused professional with excellent communication skills and a passion for delivering top-notch service, we want to hear from you.
Skills Required:
Excellent verbal and written communication skills in English.
Strong interpersonal skills and a customer-first attitude.
Ability to handle customer inquiries and complaints effectively.
Proficiency in using customer support software and tools.
Adept at multitasking and working in a fast-paced environment.
Problem-solving skills and the ability to think on your feet.
Basic knowledge of the taxi and transportation industry is a plus.
Willingness to work in shifts, including nights and weekends.
Proven work experience in a customer service role.
Excellent written, oral communication skills and interpersonal skills.
Strong problem-solving abilities and patience when handling difficult situations.
Ability to multitask and prioritize in a fast-paced environment.
Proficient in MS Office Suite - MS Word, MS PowerPoint, MS Excel, MS Outlook, and Internet Explorer.
Committed to quality, customer service, equal opportunities and diversity, best practice, and best value.
Roles and Responsibilities:
Provide information about our services, fares, and promotions.
Assist customers with booking, cancellations, and modifications to their reservations.
Resolve customer issues and complaints, ensuring a high level of customer satisfaction.
Maintain accurate and up-to-date records of customer interactions and transactions.
Collaborate with other team members to ensure a seamless customer experience.
Follow company policies and procedures to deliver consistent service.
Continuously seek opportunities for self-improvement and stay updated on company services and policies.
Work in shifts to provide 24/7 customer support, including nights and weekends as required.
Perform additional tasks and responsibilities as assigned by the supervisor.
How to Apply:
**Job Types**: Full-time, Part-time, Permanent, Fresher, Temporary, Freelance
Contract length: 12 months
**Salary**: ₹8,086.00 - ₹32,172.54 per month
Expected hours: No less than 40 per week
**Benefits**:
- Commuter assistance
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
- UK shift
- US shift
- Weekend availability
Supplemental pay types:
- Overtime pay
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
- Hindi (preferred)
Ability to Commute:
- Abids, Hyderabad, Telangana (required)
Ability to Relocate:
- Abids, Hyderabad, Telangana: Relocate with an employer provided relocation package (required)
Work Location: In person
**Speak with the employer**
+91 6305700963
-
Customer Service Representative
4 weeks ago
Hyderabad, Telangana, India Shott Amusement Limited Full time**Customer Service Representative** Designation - Customer Service Representative Working Location - Madhapur, Hyderabad Education Required - S.S.C or H.S.C. College Student or Fresher can apply Age Criteria - 18 to 26 Years Job Timings - For Male - 1 PM TO 10 PM & 2PM TO 11PM & 3 PM TO 12 AM & 4 PM to 1 AM (Rotational Shift) For Female - 10:30 AM TO...
-
Customer Service Representative
2 weeks ago
Hyderabad, Telangana, India Teleperformance Full timeTeleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...
-
Customer Service Representative
3 weeks ago
Hyderabad, Telangana, India AIOMS Full timeRole Summary: Customer Service Representative - To Answer Phones to respond to general Customer's inquiries, concerns and complaints. Arrange for service requested by the Customers. To follow up with Doctor office for paperwork and Project a professional Company image through Phone interaction Essential Responsibilities: Service calls from Customers based...
-
Customer Service Representative
4 weeks ago
Manikonda, Hyderabad, Telangana, India Ratnadeep super market Full timeThis is a full-time hybrid role as a Customer Service Representative for Ratnadeep Retail. The Customer Service Representative will be responsible for providing excellent customer support, ensuring customer satisfaction, and delivering a top-notch customer experience. While the role is primarily located in Hyderabad. Pay: ₹12,000.00 - ₹14,000.00 per...
-
Customer Service Representative
1 day ago
Manikonda, Hyderabad, Telangana, India Ratnadeep super market Full timeThis is a full-time hybrid role as a Customer Service Representative for Ratnadeep Retail. The Customer Service Representative will be responsible for providing excellent customer support, ensuring customer satisfaction, and delivering a top-notch customer experience. While the role is primarily located in Hyderabad. Pay: ₹12,000.00 - ₹14,000.00 per...
-
Customer Service Representative
2 weeks ago
Hyderabad, Telangana, India AIOMS Full timeRole Summary: Customer Service Representative - To Answer Phones to respond to general Customer's inquiries, concerns and complaints. Arrange for service requested by the Customers. To follow up with Doctor office for paperwork and Project a professional Company image through Phone interaction Essential Responsibilities: Service calls from Customers based...
-
Sales and Customer Service Representative
4 days ago
Hyderabad, Telangana, India NJU Tech Solution Pvt. Ltd Full time**Job Title**: Sales and Customer Service Representative **Company**: NU HOME STUDIO **Location**: Hyderabad, Telangana **About Us**: NU HOME STUDIO is a renowned interior design company dedicated to transforming spaces into beautiful, functional, and personalized environments. We're looking for motivated individuals to join our team as Telemarketing...
-
Customer Service Representative
2 weeks ago
Hyderabad, Telangana, India Teleperformance Full timeTeleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...
-
Customer Service Representative
2 weeks ago
Hyderabad, Telangana, India Teleperformance Full timeTeleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...
-
Customer Service Representative
2 weeks ago
Jubilee Hills, Hyderabad, Telangana, India AADITRI HOUSING PVT LTD Full time**Job description** Aaditri Housing Private Limited is a Guntur based real estate Company established in the year 2016. The Company has traversed a path of steady growth & expansion and has posted increasing turnover and profits year after year. The systems have been strengthened and new processes have been added. It’s been fastest growing & trusted...
-
Customer Service Representative
3 weeks ago
Jubilee Hills, Hyderabad, Telangana, India AADITRI HOUSING PVT LTD Full timeAaditri Housing Private Limited is a Guntur based real estate Company established in the year 2016. The Company has traversed a path of steady growth & expansion and has posted increasing turnover and profits year after year. The systems have been strengthened and new processes have been added. It’s been fastest growing & trusted reality developer in the...
-
Customer Service Representative
3 weeks ago
Hyderabad, India Lyros technologies pvt.ltd Full timeHiring for Customer Service Representative in Bangalore Call Vyshnavi 9030881564 Hi, Seasons Greetings for a Bright CAREER ahead! Customer Service Representative Responsibilities: *Maintaining a positive, empathetic, and professional attitude toward customers at all times. *Responding promptly to customer inquiries. *Communicating with customers...
-
Customer Service Representative
1 day ago
Banjara Hills, Hyderabad, Telangana, India Scientific Syndicate Full time**Job Title: Customer Support Representative** **Location: Hyderabad, Telangana** Are you a customer-focused individual with a knack for technical problem-solving? Join our vibrant team as a full-time on-site Customer Support Representative in the heart of Hyderabad. This is a fantastic opportunity to be a key player in delivering exceptional support...
-
Customer Service Representative
2 weeks ago
Banjara Hills, Hyderabad, Telangana, India Scientific Syndicate Full time**Job Title: Customer Support Representative** **Location: Hyderabad, Telangana** Are you a customer-focused individual with a knack for technical problem-solving? Join our vibrant team as a full-time on-site Customer Support Representative in the heart of Hyderabad. This is a fantastic opportunity to be a key player in delivering exceptional support...
-
Customer Service Representative
4 weeks ago
HITEC City, Hyderabad, Telangana, India Call Concepts Full time**URGENT HIRING** Immediate Hiring for Customer Support Representative : For International Bank **Freshers / Experienced both can apply** **Role Title**:Contact Centre Representative GSC’S **The Opportunity**: - Receives general inbound customer calls in a contact centre environment typically on a single product and or proposition. Provides high...
-
Customer Service Representative
2 weeks ago
HITEC City, Hyderabad, Telangana, India Call Concepts Full time**URGENT HIRING** Immediate Hiring for Customer Support Representative : For International Bank **Freshers / Experienced both can apply** **Role Title**:Contact Centre Representative GSC’S **The Opportunity**: - Receives general inbound customer calls in a contact centre environment typically on a single product and or proposition. Provides high...
-
Customer Service Representative
2 weeks ago
Hyderabad, India Anwarb Info Solutions Full timeAnwarb Info Solutions is seeking a motivated and dedicated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients. This role requires strong communication skills, attention to detail, and a commitment to delivering excellent customer...
-
customer service representative
6 days ago
Hyderabad / Secunderabad, Telangana, India L-Man Services Private Limited Full timeUrgently Required Customer Service Representative for BPO Company Work Location: Moosarambagh, Dilsukhnagar , Hyderabad.JOINING:IMMEDIATE WORK FROM OFFICE ONLYExperience : 3 months to 3 years Salary: 1.56 LPA CTC to 2.04 LPA CTC (based on Interview performance and Exp.) Shift: Day Shift Regular Noof Working Days:six (Monday – Saturday) Languages: Hindi,...
-
International Customer Service Representative
2 weeks ago
HITEC City, Hyderabad, Telangana, India FRUGES service IT Full time**We are hiring for International Customer Support**: - **Minimum 1 year Experience into inbound Voice is Mandatory**: - **Package: 4 to 4.5 LPA**: - **Rotational Shifts**: - **2 Rotational Week offs**: - **2 Way Cab Provided**: - **Excellent Communication Skills Required**: - **Note: Immediate Joiners** An inbound call center agent handles incoming...
-
Customer Service Representative
3 weeks ago
Madhapur, Hyderabad, Telangana, India Mirvic Solar Full time**(Female Only)** **Proficiency in Telugu and Hindi languages is a must.** English proficiency is not compulsory. **Responsibilities**: - Greet and welcome guests as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer, screen and forward incoming phone calls - Ensure reception area is tidy and presentable,...