Front Office Assistant

3 weeks ago


Kochi, India PALMYRA HOTELS Full time

Performing all check-in and check-out tasks.
- Managing online and phone reservations.
- Informing customers about payment methods and verifying their credit card data.
- Welcome guests upon their arrival and assign rooms.
- Provide information about our hotel, available rooms, rates and amenities.
- Respond to clients’ complaints in a timely and professional manner.
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs.
- Maintain updated records of bookings and payments.

**Must have system knowledge.**

** Languages known: Tamil, English, Hindi.**

** Both experienced and freshers can also apply.**

**Salary**: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Internet reimbursement
- Leave encashment

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Shift allowance

Ability to commute/relocate:

- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

Work Location: In person



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