Email Support Executive

3 months ago


Narol Ahmedabad Gujarat, India CALCUTTA TUBE VALVES & FLANGES PVT LTD. Full time

**Key Responsibilities**:

- Troubleshoot and resolve product or service-related issues.
- Escalate complex problems to appropriate teams.
- Maintain records of customer interactions and follow-ups.
- Ensure customer satisfaction through clear and empathetic communication.

**Requirements**:

- Excellent written communication skills.
- Strong problem-solving abilities.
- Ability to manage multiple requests and meet deadlines.
- Prior experience in customer support or a related field is a plus.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹11,524.68 - ₹15,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Monday to Friday

Supplemental Pay:

- Yearly bonus

Work Location: In person



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