IT Support Executive
5 months ago
**About Us**:
- **THE P4 **_is a dynamic and innovative Education administrative program company committed to delivering excellence in education. We are currently seeking a dedicated and skilled IT Support Executive to join our team.
As an IT Support Executive, you will be responsible for handling all IT-related queries, providing technical assistance to end-users, and ensuring the smooth operation of our IT systems. Your primary duties will include:
- Responding to and resolving IT support tickets promptly and efficiently.
- Assisting end-users with hardware and software issues, troubleshooting technical problems, and providing guidance on IT-related matters.
- New clients onboarding and setting up in the system.
- Adding entries to our Enterprise Resource Management (ERM) system and ensuring accurate data entry and maintenance.
- Handling our Customer Relationship Management (CRM) system and ensuring data integrity and security.
**Requirements**:
- Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
- Minimum 1 year of experience in IT support or a similar role.
- Strong technical skills and knowledge of IT systems, hardware, and software.
- Proficiency in troubleshooting and problem-solving.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively in a fast-paced environment.
**Freshers with relevant degrees are encouraged to apply.**
**Job Types**: Full-time, Permanent
**Salary**: ₹18,000.00 - ₹30,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid time off
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
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