Multilingual Customer Support Representative

6 months ago


Remote, India Netgains Full time

Are you an outstanding communicator in Hindi? Do you have proficiency in Malayalam/ Tamil, / Telugu? We are seeking a dynamic individual to join our team as a Multilingual Customer Support Representative. In this role, you will be responsible for providing exceptional customer service to assist customers with their account deposits. A professional and friendly approach is essential as you will be the primary point of contact for our diverse customer base.

**Responsibilities**:

- Contact potential or existing customers to inform them about product or service they signed up for
- Answer questions about products (post training)
- Ask questions to understand customer requirements and help them to maintain their account balance
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Enter and update customer information in the database
- Keep records of calls and sales and note useful information
- Follow the quality matrix diligently

**Requirements**:

- We need fluency in Malayalam/Tamil/Telugu, Hindi and English
- Proven experience as telesales representative or other sales/customer service roles
- Proven track record of successfully meeting sales targets over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent command over the language
- Minimum 2 years work experience required
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints

Girls from Banking, Financial, LIC, Investments sales background has great advantage

**Amazing timings to work**:Monday - Friday (9:30 am till 5:30 pm)

**Amazing Incentives**: Great weekly/monthly incentives

**Amazing Salary**: We offer very competitive salary to our employees

**Amazing work culture**: Great working place, international standards, outstanding company with 18 years, Party and Fitness for all employees

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Monday to Friday
- Morning shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Sales: 2 years (preferred)

Work Location: Remote



  • Remote, India HighLevel Inc. Full time

    **Location**: This is a 100% remote opportunity for applicants residing in India. **Schedule**: This is a full-time, 40 hours per week position. Open availability is needed and we have shifts available that span mornings, afternoons, evenings, and weekends. **Who We Are**: HighLevel is an all-in-one, white-label marketing platform for agencies &...


  • Remote, India LoudLess Full time

    Monsui, a premier fashion brand, seeks a Remote Customer Support Representative. Ideal for those with impeccable written English skills and a passion for customer satisfaction. **Responsibilities**: - Assist with size exchanges, refunds, and general queries. - Maintain accurate records and collaborate with the team. **Requirements**: - Prior customer...


  • Remote, India Recooty Full time

    We are seeking a dedicated Customer Support Representative to join our dynamic team during US shift hours. **About Recooty** Recooty is a dynamic US-based startup, headquartered in Indore, Central India. We're revolutionizing recruiting and already trusted by 12,000+ users with our cutting-edge SaaS ATS platform. We've powered industry leaders like Avast,...


  • Remote, India Hopin Full time

    Who are we?? Live streaming is a great medium for storytelling - and telling great stories benefits everyone. Whether you’re a creator, content marketer, entrepreneur, or just someone with something to say, live streaming is an exciting and effective way to spread your message. But live streaming tools are very complicated. You shouldn’t need to spend...


  • Remote, India Rocket Software Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: Essential Duties & Responsibilities: - Independently process customer requests accurately and promptly, and escalate as appropriate. - Ensure data accuracy and integrity by following established guidelines. - Collaborate inter-departmentally to promote...


  • Remote, India Futwork Full time

    Job Description for **Customer Support Representative**: **Skills Required** - Outbound / Client Servicing **Roles and Responsibilities -** - Call our potential customers who have raised queries and engage with them. - Post Engagement, resolve their queries. - Respond quickly to assigned leads. - Work on the lines of highest ethical and moral standards and...


  • Remote, India Zecruiters Jobconnect Private Limited Full time

    Urgent Requirement Work from Home oppurtunity Description: Responsibilities / Profile Customer Support Associate / Executive. Responsibilities include interacting with customers through telephone for support / sales related queries, billing / invoicing / renewals related assistance to customers etc. **Age - 18-30 years** **Work from home** **Office...


  • Remote, India QuantumBricks Full time

    Job Title: Customer Call Center Support Representative (Chinese/Mandarin)—US Timing Location: Remote **Job Description**: We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Call Center Support Representative. As a representative, you will be responsible for providing exceptional customer service to our...


  • Remote, India Datastraw Full time

    Title: Customer Support Executive (Female Only) Type: Full-time (6 days/week), 8:00 am - 5:00 pm IST **Salary**: Up to Rs. 23,000 Company Overview: Join a pioneering fertility-tech company empowering women and partners on their fertility journey. We prioritize customer needs, offering exceptional support. **Responsibilities**: - Demonstrate empathy and...


  • Remote, India Smart Moves Consultants Full time

    **Key Responsibilities**: Provide product information, resolve issues, and assist customers with their purchases. Ensure customer satisfaction by addressing queries effectively and in a timely manner. Collaborate with other teams to resolve escalated issues and improve overall customer experience. Maintain accurate records of customer interactions and...


  • Remote, India Futwork Full time

    Job Description for **Customer Support Representative**: **Job Title - Customer Support Representativ**e Reports To - Team Leader Skills Required - TeleCaller/ Client Servicing Company Domain - FinTech Roles and Responsibilities - Call our potential customers who have raised queries and engage with them. - Post Engagement, resolve their queries. - Respond...


  • Remote, India GeBBS Consulting Full time

    **JOB POSTED ON**: **13/12/2021** **JOB POSTED ON**: **Full Time** **EXPERIENCE RANGE**: **Entry Level** **Job description**: GeBBS Healthcare Solutions, an industry leader in Health Information Management (HIM) and Revenue Cycle Management (RCM) solutions, is seeking highly motivated individuals with a passion for excellence & collaboration, for careers...


  • Remote, India Medicos Hub Full time

    Responsibilities Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer...


  • Remote, India VTR INDUSTRIES PVT LTD Full time

    **About us** We are professional, agile, professional and our goal is to At VTR Industries, we pride ourselves on providing a dynamic and innovative work environment that fosters growth, creativity, and teamwork. We offer competitive salaries and benefits, opportunities for advancement, and a supportive and collaborative culture that values diversity and...


  • Remote, India Aceware FintechServices Pvt Ltd infopark TBC Full time

    Job Title: Customer and Onboarding Support Experience Level: 0-3 years. Education: Any Graduation Languages: Telugu, Kannada & English **Job Description**: We are seeking a motivated and customer-centric individual to join our team as a Customer and Onboarding Support representative. As a part of our fintech company, you will play a crucial role in...


  • Remote, India Futwork Full time

    **Roles and Responsibilities -** - Call our potential customers who have raised queries and engage with them. - Post Engagement, resolve their queries. - Respond quickly to assigned leads. - Work on the lines of highest ethical and moral standards and as set by the company **Input Metrics/Daily Target** - 9 Hours Shift with a minimum of 4 hours of...


  • Remote, India STRONGREPS Full time

    We are looking for a dynamic and enthusiastic Sales and Customer Service Representative to join our team. In this role, you will manage customer inquiries, convert leads into clients, and ensure a smooth customer experience from first contact to ongoing service. **Responsibilities**: - Handle inbound and outbound calls professionally - Convert inquiries...


  • Remote, India Zen Ebikes Full time

    **Join Our Team as a Customer Service and Sales Representative at Zen Ebikes** Are you a passionate professional with a drive for delivering exceptional customer service and sales results? Zen Ebikes is seeking a dynamic individual to join our growing team. We specialize in designing and manufacturing premium electric bikes, with a focus on innovation and...


  • Remote, India Maxicus kochartech Full time

    Open Position: Customer Care Executive Job Role: As a Customer Support Representative, you will manage all customer interactions across various channels, providing accurate and complete information to customers using the right tools and methods. Key Responsibilities: Provide superior Customer Experience through Call. Offer accurate, valid, and complete...


  • Remote, India Outright Solutions Pvt Ltd Full time

    We are urgently hiring an **Experienced International Customer Service Representative.** **US ACCENT MANDATORY.** **CANDIDATES HAVING WORK EXPERIENCE IN US/UK SHIFT ARE ELIGIBLE** **FRESHERS PLEASE IGNORE THIS JOB POST.** **WORK FROM HOME** **Job responsibilities**: 1. Provide Support to customers worldwide. 2. Have to receive calls from customers and...