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Customer Service Representative
6 months ago
Job Description for
**Customer Support Representative**:
**Skills Required** - Outbound / Client Servicing
**Roles and Responsibilities -**
- Call our potential customers who have raised queries and engage with them.
- Post Engagement, resolve their queries.
- Respond quickly to assigned leads.
- Work on the lines of highest ethical and moral standards and as set by the company
**Input Metrics/Daily Target**
- 9 Hours Shift with a minimum of 4 hours of talktime daily.
**Requirements -**
- Any Graduate / PostGraduate
- Proven experience of minimum 6 months in TeleCalling. Experience in Customer Support
- Representative role is an added advantage
- Proficient in Hindi & English
- Multi-disciplinary, continuous learning mind-set
- Customer focus with good convincing ability and confident personality.
Earnings:
1. INR 10,400/- Per month*
2. Upto INR 5,000/- overtime bonus
**Salary**: ₹10,400.00 - ₹10,500.00 per month
**Benefits**:
- Work from home
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
- Hindi (required)