Helpdesk Associate

6 months ago


Coimbatore Tamil Nadu, India NTT DATA Full time

**Position's Overview**

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

NTT DATA, Inc. currently seeks an "Help Desk SR.Associate " to join our team in "Bangalore".

**Position's General Duties and Tasks**

**In these roles you will be responsible for**:
**Requirements for this role include**:
Excellent English is written and verbal communication skills.
- Exceptional customer service skills.
- Great Team player
- Great communication skills, comfortable working with various stakeholders

4,50,000
- Strong troubleshooting skills, bug finding, and resolution
- Ability to work independently within a diverse global team
- IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment)

In addition, preferable skills and behaviours include:

- Knowledge in Desktop Support
- Familiar with ITIL Concepts and Processes. Possesses knowledge of Microsoft Applications like MS Visio MS Excel & MS Powerpoint etc.
- Record, Update and Escalate Support issues to the next level in a timely manner.
- Support all IT onboarding activities for end-users
- Work with our internal IT Teams on system testing, integration and maintenance.
- Engage in the discovery of new IT business tools, to support our business users as well as our internal IT Team.
- Seek, Suggest, Evaluate and implement process and technology improvements.
- Willing to learn & grow in other IT Business areas


  • Helpdesk Associate

    6 months ago


    Coimbatore, Tamil Nadu, India NTT DATA Full time

    **Job Role** **Domain** **Years of Experience** Helpdesk Associate - Service Desk (2018-288185) Global End User Services **Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with 6+ months of international calling experience - Good comprehension & writing skills - Must possess...

  • Helpdesk Associate

    6 months ago


    Coimbatore, Tamil Nadu, India Hashmap Full time

    **Job Role **Domain **Job Description **Years of Experience Helpdesk Associate - Service Desk (2018-288185) Global End User Services **Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with 6+ months of international calling experience - Good comprehension & writing skills - Must...

  • Helpdesk Associate

    8 months ago


    Coimbatore, Tamil Nadu, India NTT DATA Full time

    At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we...

  • Helpdesk Associate

    8 months ago


    Coimbatore, Tamil Nadu, India Hashmap Full time

    At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we...

  • Helpdesk Associate

    6 months ago


    Coimbatore, Tamil Nadu, India NTT DATA Full time

    **Requirements -** - Min 2-3 years of relevant experience in a technical support role & 12 months on the current grade - Working Knowledge of Operating Systems such as Windows 7 & 10 - Working knowledge of MS Office suite & Skype for business - Fair understanding of ITIL practices in Incident Management, Request Management & Problem Management. **Detailed...

  • Helpdesk Associate

    6 months ago


    Coimbatore, Tamil Nadu, India Hashmap Full time

    Requirements - Min 1-2 years of relevant experience in a technical support role & 6 months on the current grade - Working Knowledge of Operating Systems such as Windows 7 & 10 - Working knowledge of MS Office suite & Skype for business - Fair understanding of ITIL practices in Incident Management, Request Management & Problem Management. Detailed roles and...

  • Helpdesk Associate

    6 months ago


    Coimbatore, Tamil Nadu, India NTT DATA Full time

    Senior Service Desk Associate - English Competitive Salary & Benefits Role Overview Role Responsibilities Manages customer interactions & records reported issues in the ITSM Screens, refers and diagnoses internal inquiries and work requests relating to PC maintenance Participates in a supportive role by acting as a liaison between customers and departments...

  • Customer Experience

    6 months ago


    Coimbatore, Tamil Nadu, India Bosch Group Full time

    **Company Description** Bosch Global Software Technologies Private Limited** is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 22,700 associates, it’s the largest software development center of Bosch, outside Germany,...

  • Customer Experience

    6 months ago


    Coimbatore, Tamil Nadu, India Bosch Group Full time

    **Company Description** Bosch Global Software Technologies Private Limited** is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 22,700 associates, it - s the largest software development center of Bosch, outside Germany,...

  • Helpdesk Associate

    6 months ago


    Coimbatore, India Hashmap Full time

    **Requirements -** - Min 2-3 years of relevant experience in a technical support role & 12 months on the current grade - Working Knowledge of Operating Systems such as Windows 7 & 10 - Working knowledge of MS Office suite & Skype for business - Fair understanding of ITIL practices in Incident Management, Request Management & Problem Management. **Detailed...

  • Helpdesk Associate

    1 month ago


    Coimbatore, India NTT DATA Services Full time

    Req ID: 301224 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Associate - L1 Technical Guidance to join our team in COIMBATORE, Tamil Nādu (IN-TN), India...

  • Helpdesk Associate

    1 month ago


    Coimbatore, India NTT DATA Full time

    Job Description Req ID: 301224 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Associate - L1 Technical Guidance to join our team in COIMBATORE, Tamil Nādu (IN-TN), India...

  • Associate - It

    6 months ago


    Cheran Ma Nagar, Coimbatore, Tamil Nadu, India Autotex Full time

    **Associate - IT - Job Description** **Position Overview**: As an Associate in the IT department, you will play a crucial role in ensuring the smooth operation of hardware and systems essential for the organization's daily functions. Your responsibilities will include installing, configuring, maintaining, and troubleshooting end-user computer systems,...

  • Helpdesk Associate

    6 months ago


    Coimbatore, Tamil Nadu, India NTT DATA Full time

    #LI-IN1

  • Helpdesk Associate

    7 months ago


    Coimbatore, Tamil Nadu, India NTT DATA Full time

    Position's General Duties and Tasks Required. - Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner. - Must be able to speak fluent English; possess excellent writing and...

  • Helpdesk Associate

    6 months ago


    Coimbatore, Tamil Nadu, India NTT DATA Full time

    typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner. - Shift: Rotational shift. Qualification: Graduate with minimum 6 months experience in a technical support role - basic MS...

  • Helpdesk Associate

    6 months ago


    Coimbatore, India Hashmap Full time

    **Position's Overview** At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both...

  • Associate

    6 months ago


    Chennai, Tamil Nadu, India HCL Technologies Full time

    **Associate**: - Chennai - 2.5-5 Years - INDIA **Job Description (Posting).** - Division/Department DWP HDU - Location List PRF # - Job Title HELPDESK SHIFT LEAD - Reports to No of position Shift Lead -: - Stream : SERVICE DESK Type of position: Service Desk - L2 Agent\\ Shift Lead - Title Specialist - Level of SD Admin N/A - General Description -...


  • Chennai, Tamil Nadu, India AstraZeneca Full time

    **Job Title - Associate - Delegation of Authority** **Career Level - C2** **ABOUT ASTRAZENECA** AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world’s most serious disease. But we’re more than one of the...

  • Administrator

    6 months ago


    Chennai, Tamil Nadu, India Wipro Limited Full time

    Chennai, India - DOP - 3055485 **Job Description**: **Responsibilities**: 3. Identify and escalate tickets requiring urgent attention and action 4. Log all contacts and document all the activities and results accurately and completely within the incident management tool 5. Deal with and resolve helpdesk requests 6. Take ownership of user problems and...