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Helpdesk Associate

7 months ago

Coimbatore Tamil Nadu, India NTT DATA Full time

**Job Role**

**Domain**

**Years of Experience**

Helpdesk Associate - Service Desk (2018-288185)

Global End User Services

**Requirements**:

- Helpdesk Associate at Grade-4 position in Service Desk
- Must be a Graduate.
- Good communication skills with 6+ months of international calling experience
- Good comprehension & writing skills
- Must possess excellent customer handling skills
- Should be comfortable to work in rotational shift with 24x7 support window

**Job description**:

- Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.

1-2 years of industry experience. 12 months in the current grade is a mandate.