Customer Service

4 weeks ago


Ernakulam, India ASPIREJO HR SOLUTIONS LLP Full time

Roles & Responsibilities:
Work directly with customers via telephone to describe products and/or services.
Identifies customer issues and provides appropriate solutions.
Be able to have a western accent and very fluent in American dialect.
Be willing to document on crm of calls placed and topic of discussion of there is some.
Be willing to accept incoming calls and eventually answering basic information and or make hotel reservations on behalf of the guest at our hotel.
Be willing to be very friendly to everyone who calls.
Be willing to wear Bluetooth devices to answer calls if required or handset
Be willing to learn new tasks and help others with their tasks.
Calls to be answered or placed between 3 PM and 11 PM IST Monday thru Saturday EST no calls whatsoever after this time block.
Willing to learn and do other daily tasks when required.
**Requirements**:
One or more years’ experience of Telesales and having a very fluent in American dialect
Strong customer service and telesales skills Experienced with Web Based Applications and Windows
Ability to manage sensitive and critical client information
Excellent verbal and written communication skills Problem solving and decision making skills
Know MS Office (Excel and Word)

**Salary**: From ₹25,000.00 per month

Schedule:

- Night shift

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Telemarketing: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9633875472


  • Student Counselor

    1 month ago


    Ernakulam, India ABC Customer Service Full time

    This is a telecalling sales profile for an Ed Tech company. - We are looking to build a young, energetic and confident team interested in growing their career in sales. - Freshers may also apply. - Calls are to be made to foreign customers. - So English fluency is a must. - Full fledged training shall be provided before the process begins. Location:...


  • Ernakulam, India May I Help You Consulting Service Full time

    May I Help You Consulting Service Designation: Customer Service Executive - Loan Loacation: Eranakulam Gender: Male Qualification: Any Degree Experience: Freshers/ Experienced **Salary**: 18000-25000+Ei+Pf+Incentives Willing to handle costomers **Job Types**: Full-time, Regular / Permanent **Salary**: ₹18,000.00 - ₹25,000.00 per...

  • Customer Service

    1 month ago


    Ernakulam, India Jacsons Veneers and Panels Pvt Ltd Full time

    Identify and assess customers' needs and achieve satisfaction, build sustainable relationships and trust with customers, handle customer complaints and provide appropriate solutions and alternatives within the time limits, and ability to multi-task, prioritize and manage time effectively. **Job Types**: Full-time, Regular / Permanent **Salary**:...

  • Customer Service

    4 weeks ago


    Ernakulam, India IGA TECH INDUSTRIAL ELECTRONICS PRIVATE LIMITED Full time

    (Experience: - 1 to 2 years any related with Customer Servce **Job Type**: Fresher **Salary**: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Ability to commute/relocate: - Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required) **Education**: -...

  • Customer Service

    4 weeks ago


    Ernakulam, India Helpline nurse Full time

    **Salary**: ₹12,000.00 - ₹15,000.00 per month Schedule: - Flexible shift - Rotational shift Supplemental pay types: - Commission pay - Performance bonus Ability to commute/relocate: - Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's (preferred) **Experience**: - total work:...


  • Ernakulam, India Chris Johnson Business IT Solutions Full time

    **Roles & Responsibilities**: - Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers...


  • Ernakulam, India Chris Johnson Business IT Solutions Full time

    Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer...


  • Ernakulam, India IGA TECH INDUSTRIAL ELECTRONICS PRIVATE LIMITED Full time

    Job Title: Service Coordinator Company Name: IGA TECH Service LLP **Job Description**: As a Customer Service Coordinator at IGA Tech Service LLP, your primary responsibility will be to ensure exceptional customer satisfaction by coordinating and managing customer service operations. You will play a crucial role in maintaining positive relationships with...


  • Ernakulam, India Milestone Career Planner Full time

    **Customer Service Associate Responsibilities**: - Attending training sessions to grow knowledge of products and to develop customer service skills. - Processing and logging incoming calls into the CRM system. - Identifying customer needs. - Forwarding and escalating inquiries to relevant individuals and departments. - Contacting customers to give them...


  • Ernakulam, India VDS Full time

    Person is responsible for answering incoming calls from customers, providing information, and addressing their concerns or inquiries. The job requires excellent communication skills, as well as a strong customer service orientation. knowledgeable about the company's products and services. is responsible for providing online customer support via WhatsApp...


  • Ernakulam, India Hairs Culture Hair Fixing Full time

    **Job description** Hairs Culture has been the leader in Hair Transplantation and Hair Restoration in Kerala since 2010. We have branches in India and UAE. - Required Customer Coordinators for our center in Dubai. We are looking for an experienced customer service coordinator to be responsible for a team of representatives who will offer excellent customer...


  • Ernakulam, India Hairs Culture Hair Fixing Full time

    **Job description** Hairs Culture has been the leader in Hair Transplantation and Hair Restoration in Kerala since 2010. We have branches in India and UAE. - Required Customer Coordinators for our center in Dubai. We are looking for an experienced customer service coordinator to be responsible for a team of representatives who will offer excellent customer...


  • Ernakulam, India ChavaraMatrimony.com Full time

    _**Customer Service Coordinator Responsibilities**:_ Managing a team of customer service employees. Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Promoting the vision of the organization. Conducting quality assurance...


  • Ernakulam, India E-Motive India Online Limited, Full time

    **Customer Service Representative** **About E-Motive** E-Motive is a trusted service provider for multichannel solutions worldwide. We provide outsourced services to sellers, brands, and manufacturers such as Inventory, Data Optimization, Account Management, Customer Service and Web Development. We want to enable them to represent themselves on...


  • Ernakulam, India Advenxa Pvt.Ltd Full time

    We Are Looking For **INTERNATIONAL CUSTOMER SERVICE** Location**:Infopark, Kakkanad, Kochi** Salary**:17,000/- to 25,000/- Per Month** Qualification**:Any Degree** Experience**:Fresher / Experienced** Work**:5 Days/Shift/Cab Available** - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving...


  • Ernakulam, India Analytix Corporate Solutions Pvt Ltd Full time

    As a customer representative, you will be responsible for initiating and maintaining communication with potential customers via telephone. Your main objective will be to promote and sell products or services, meet sales targets, and contribute to the growth and success of the company. **Role : Customer Support** **Roles & Responsibilities**: - Make...


  • Ernakulam, India Analytix Fintech International Pvt Ltd Full time

    As a Customer Service Executive at our Digital Solutions Company (DSC), you'll play a vital role in ensuring exceptional customer experiences. You'll be the primary point of contact for our clients, addressing inquiries, providing solutions, and maintaining positive relationships. Your ability to understand and meet customer needs will directly impact our...


  • Ernakulam, India ASPIREJO HR SOLUTIONS LLP Full time

    Relaying extensive product information to customers. - Closing sales for the company. - Filing customer records, including contact information, purchases and billings. - Conducting surveys and writing reports based on customer feedback on products and services. - Providing customers with clear instructions to resolve issues. - Rerouting customer calls to...


  • Ernakulam, India abel india Full time

    Looking Muslim Female Candiate for handle our operation in Kochi. - Interact with customers to provide information in response to inquiries, concerns, and requests about services - Follow standard processes and procedures. - Achieve assigned Sales target, Report to HOD Working days: 6 days a week. Working hours: 9 hours per day **Job Specification...


  • Ernakulam, India THE SOUTH INDIAN TRADING SYNDICATE (KOTTAPADI) LTD Full time

    A customer care executive is a professional responsible for communicating the how's and why's regarding service expectations within a company. These professionals perform a number of duties, including answering phones, responding to customer questions and assisting with customer issues. **Salary**: ₹12,000.00 - ₹15,500.00 per month Schedule: - Day...