International Customer Service
3 weeks ago
We Are Looking For **INTERNATIONAL CUSTOMER SERVICE**
Location**:Infopark, Kakkanad, Kochi**
Salary**:17,000/- to 25,000/- Per Month**
Qualification**:Any Degree**
Experience**:Fresher / Experienced**
Work**:5 Days/Shift/Cab Available**
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹17,000.00 - ₹26,000.00 per month
**Benefits**:
- Commuter assistance
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Rotational shift
Supplemental pay types:
- Yearly bonus
Application Question(s):
- Are you willing to work in Night Shift
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English Fluently (preferred)
**Speak with the employer**
+91 8590660385
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