Client Servicing Executive

1 month ago


Ernakulam, India Kawma international LLP perumbavoor Full time

**Job Title: Client Service Executive**

**Job Summary**:As a Client Service Executive at kawma international, you will be responsible for providing exceptional customer service to our clients or students. You will serve as the primary point of contact, addressing inquiries, resolving issues, and ensuring a seamless experience throughout their journey with our institute.

**Key Responsibilities**:
Establish and maintain positive relationships with clients, students, and their families.
Ensure a high level of client satisfaction through effective communication and problem-solving.

**Enrollment and Onboarding**:Assist clients in the enrollment and registration process.
Provide information about courses, programs, and admission requirements.
Guide clients through the onboarding process, including necessary paperwork and documentation.

**Administrative Support**:Maintain accurate client records and documentation.
Assist with scheduling appointments, meetings, and orientations.
Handle administrative tasks related to client enrollment and program management.

**Issue Resolution**:Address and resolve client concerns, complaints, or issues promptly and professionally.
Collaborate with relevant departments to ensure client needs are met.

**Information Dissemination**:Disseminate information about institute policies, procedures, and services.
Keep clients informed about important dates, events, and updates.

**Feedback Collection**:Collect and document feedback from clients to improve services and programs.
Provide recommendations for enhancements and process improvements.

**Client Retention**:Implement strategies to retain clients and students through excellent service and support.
Identify opportunities to upsell or cross-sell additional institute services when appropriate.

**Qualifications**:

- Bachelor's degree or equivalent experience.
- Strong communication and interpersonal skills.
- Exceptional customer service orientation.
- Proficiency in using office software and client management systems.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

**Preferred Qualifications**:

- Previous experience in a similar role, especially in the education or training industry.
- Knowledge of your institute's programs, courses, and services.
- Multilingual abilities, if applicable to your client base.

**Working Conditions**:

- Typically, this role is office-based, but it may require occasional off-site client visits or participation in institute events.

**Job Types**: Full-time, Permanent

**Salary**: ₹25,000.00 - ₹30,000.00 per month

Schedule:

- Day shift
- Morning shift

**Speak with the employer**
+91 6238500718
Application Deadline: 07/11/2023
Expected Start Date: 02/11/2023



  • Ernakulam, India Hireland academy Full time

    **Client Service Executive (FEMALE)** - Contact potential or existing customers to inform them about our services - Acquire new customers and liaison with them - Liaison with other team members and departments **Eligibility** - Must have fluent English communication skill - Must be a graduate - Well versed with MS Office and Avid Internet User - Willing to...


  • Ernakulam, India BBP-INDIA Full time

    Urgent Hiring Alert! Client Service Executive Needed! Are you passionate about making a difference in education? Do you thrive in a fast-paced environment, where every day brings new challenges and opportunities to learn and grow? If so, we want YOU to join our team! We are currently seeking a dynamic and motivated Client Service Executive to join our...


  • Ernakulam, India Cutting Chaai Full time

    Job Description: We are seeking a dynamic Client Servicing Executive to join our team. In this role, you will be responsible for managing our social media accounts, creating engaging content, and providing exceptional client servicing to enhance our online presence and customer relationships. **Responsibilities**: Develop, implement, and manage social media...


  • Ernakulam, India Cutting Chaai Full time

    Job Description: We are seeking a dynamic Client Servicing Executive to join our team. In this role, you will be responsible for managing our social media accounts, creating engaging content, and providing exceptional client servicing to enhance our online presence and customer relationships. **Responsibilities**: Develop, implement, and manage social media...


  • Ernakulam, India Icecube Event Management Pvt Ltd Full time

    Cultivating solid relationships with clients through the provision of exceptional after-sales service. - Creating a positive onboarding experience for new clients. - Identifying ways to overcome clients' initial dislike of company products. - Maintaining an accurate record of all existing and potential clients. - Responding to client inquiries in a timely...


  • Ernakulam, India INBOON MEDIA Full time

    **Roles and Responsibilities** To liase with clients on one hand and the studio/ creative team on the other hand, for understanding, coordination and delivery of communication jobs, including videos. 1-3 years of experience in an advertising / communications agency; disciplined, cool temperament, team player with a strong service orientation. Willing to...


  • Ernakulam, India INBOON MEDIA Full time

    **Roles and Responsibilities** To liase with clients on one hand and the studio/ creative team on the other hand, for understanding, coordination and delivery of communication jobs, including videos. Minimum 1 year of experience in an advertising / communications agency; disciplined, cool temperament, team player with a strong service orientation. Willing...


  • Ernakulam, India BBP INDIA PVT LTD Full time

    Are you capable of bridging the client's relationship with company with your communication? If so, BBP wants to meet you! Responsibilities: - Monitoring and measuring client satisfaction. - Liaising with different departments about client queries. - Developing surveys and capturing client information. - Participating in marketing campaigns. - Dealing with...


  • Ernakulam, India BBP INDIA PVT LTD Full time

    Are you capable of bridging the client's relationship with company with your communication? If so, BBP wants to meet you! Responsibilities: - Monitoring and measuring client satisfaction. - Liaising with different departments about client queries. - Developing surveys and capturing client information. - Participating in marketing campaigns. - Dealing with...


  • Ernakulam, India SPACEAD Full time

    **Responsibilities**: Maintain relationships with existing customer Manage Vendors in executing the Projects **Salary**: ₹180,000.00 - ₹220,000.00 per year **Benefits**: - Health insurance Schedule: - Day shift - Monday to Friday Supplemental pay types: - Performance bonus **Speak with the employer** +91 9846273000


  • Ernakulam, India Talent Mind Consultancy Full time

    We are hiring Position - Client Relationship Executive Salary - 24k Location - Ernakulam Exp-1-3year **Job Details** - Meeting with potential clients to gauge the utility and viability of prospective working relationships. - Ensuring regular contact with existing clients to maintain our company's presence. - Repairing disengaged or fractured...


  • Ernakulam, India Adreone Associates LLP Full time

    Adreone is a dynamic and rapidly growing Business Consulting firm dedicated to providing top-notch solutions to our clients. We are currently seeking a proactive and results-driven Customer Relationship Executive to join our vibrant team. **Cold Calling**: - Proactively reach out to potential clients through cold calling to generate new business...


  • Ernakulam, India INBOON MEDIA Full time

    **Job Type**: Permanent **Salary**: From ₹15,000.00 per month Application Question(s): - Do you have apt knowledge about digital marketing? - Have you worked in an agency before and handled digital campaign clients?


  • Ernakulam, India Analytix Fintech International Pvt Ltd Full time

    As a Customer Service Executive at our Digital Solutions Company (DSC), you'll play a vital role in ensuring exceptional customer experiences. You'll be the primary point of contact for our clients, addressing inquiries, providing solutions, and maintaining positive relationships. Your ability to understand and meet customer needs will directly impact our...


  • Ernakulam, India Dutel Info Integrated Private Ltd Full time

    Client Acquisition Executive - Corporate is responsible for generating sales, revenue and customer relationship over the phone or through other remote communication channels. Engage with potential customers, build relationships, and persuade them to purchase products and services. **Responsibilities**: Contact potential customers via telephone or other...


  • Ernakulam, India Affable Management Services Full time

    Position : Client Relation Executive Location : Moovatupuzha **Package : 10k+Incentive+Accomodation** **Females only** Job Profile The job profile involves handling the Walk in Clients and helps in Digital Marketing and Social Media by promoting the companies products. **Salary**: ₹10,000.00 per month Schedule: - Morning shift Work Location: One...

  • Client Coordinator

    4 weeks ago


    Ernakulam, India ICT Global Tech Full time

    **As a Client Coordinator, you will work in close cooperation with Clients to deliver the highest possible quality service to our clients, utilizing our advanced technology to support your work. Learn Digital Marketing platforms.** **Training will be provided in Google Ads.** - Oversee the day-to-day management of clients accounts - Building and maintaining...


  • Ernakulam, India Skillzway Eduhub Private Limited Full time

    Hiring for customer service executive, preferred married women below 35 years old, office timing 10am to 6 pm, Monday to Saturday, work involves calling customers and taking feedbacks and reviews. **Salary**: ₹12,000.00 - ₹15,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Ernakulam, Kerala: Reliably commute or planning to...


  • Ernakulam, India Analytix Fintech International Pvt Ltd Full time

    **Please note : This job does not involve targets.** **Responsibilities**: - Maintain accurate tracking sheets to monitor and organize various tasks and projects. - Collaborate with team members to ensure effective communication and coordination. - Assist in organizing and scheduling client meetings, ensuring all relevant information is prepared and...


  • Ernakulam, India Caliber Hospitality Solutions Full time

    Urgently required Customer Service Executive duty time food provided ,Accommodation Provided **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹11,000.00 - ₹12,000.00 per month Schedule: - Rotational shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year...