Associate - Voice Process

6 months ago


Kochi Kerala, India VJ Processing Solution Pvt Ltd Full time

**Roles & Responsibilities**:
Work directly with US customers via telephone to describe products and/or services.
Follows up with customer via telephone following initial sales contact.
Identifies customer issues and provides appropriate solutions
Maintains accurate daily record of calls and follow-up calls.

**Requirements**:

- One or more years’ experience of US Telecalling in a high volume fast, paced environment
- Strong customer service and telesales skills
- Experienced with Web Based Applications and Windows
- Ability to manage sensitive and critical client information
- Excellent verbal and written communication skills
- Problem solving and decision making skills
- Superior closing skills
- Ready to work in night shifts
- Qualification: Graduates or above or experienced.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Night shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 7034101777


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