Associate - Voice Process
6 months ago
**Roles & Responsibilities**:
Work directly with US customers via telephone to describe products and/or services.
Follows up with customer via telephone following initial sales contact.
Identifies customer issues and provides appropriate solutions
Maintains accurate daily record of calls and follow-up calls.
**Requirements**:
- One or more years’ experience of US Telecalling in a high volume fast, paced environment
- Strong customer service and telesales skills
- Experienced with Web Based Applications and Windows
- Ability to manage sensitive and critical client information
- Excellent verbal and written communication skills
- Problem solving and decision making skills
- Superior closing skills
- Ready to work in night shifts
- Qualification: Graduates or above or experienced.
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Night shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 7034101777
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