Tele Caller

6 months ago

Kochi Kerala, India VIVACRISTO INTERNATIONAL STUDY ABROAD Full time

We are currently seeking enthusiastic and motivated individuals to join our team as Tele Callers for our Voice Process. As a Tele Caller, you will be responsible for making outbound calls to potential customers, introducing our products/services, and persuading them to make a purchase or schedule appointments.

**Responsibilities**:

- Make outbound calls to prospective customers using a provided database or leads list.
- Introduce company products/services to potential customers and educate them about the benefits.
- Answer incoming calls from potential customers and respond to their inquiries promptly and courteously.
- Maintain a high level of professionalism and customer service at all times.
- Achieve daily/weekly/monthly targets for call volume, lead generation, and sales conversions.
- Follow up with potential customers who have shown interest in our products/services.
- Document all interactions with customers accurately in the CRM system.
- Meet or exceed established KPIs and sales targets.
- Collaborate with the sales team to ensure seamless handover of qualified leads.

**Requirements**:

- Proven experience as a Tele Caller or similar role in a call center environment.
- Excellent communication skills with a clear and pleasant telephone voice.
- Strong persuasive and negotiation skills.
- Ability to work independently as well as part of a team.
- Ability to multitask and manage time effectively.
- High school diploma or equivalent; additional certification in customer service or sales is a plus.

**Benefits**:

- Competitive salary with the potential to earn additional incentives for lead conversion.
- Opportunities for career advancement and growth within the company.
- Comprehensive training and ongoing support to help you succeed in your role.
- Friendly and collaborative work environment.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹8,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (required)

**Language**:

- English (preferred)

Work Location: In person

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