Sales Officer for Leading Jewelry Shop
4 days ago
Job Summary:
As a Jewelry Sales Executive, you will be responsible for driving sales and providing
exceptional customer service in a jewelry retail environment. Your primary objective will
be to assist customers in finding the perfect jewelry pieces that match their preferences
and requirements while meeting sales targets. This role requires a strong understanding
of jewelry products, excellent communication skills, and a passion for delivering an
unforgettable shopping experience.
**Responsibilities**:
Customer Engagement and Sales:
- Greet customers warmly as they enter the store and engage them in
conversation to understand their needs and preferences.
- Showcase a deep knowledge of jewelry products, including gemstones,
metals, and designs, to assist customers in making informed purchase
decisions.
- Provide personalized recommendations based on customer preferences,
occasions, and budget considerations.
- Guide customers through the sales process, including product
demonstrations, sizing, and customization options, to ensure a seamless
shopping experience.
- Close sales transactions effectively, meet or exceed sales targets, and
upsell complementary products or services when appropriate.
Product Knowledge and Merchandising:
- Stay informed about current jewelry trends, styles, and industry
developments to effectively advise customers and enhance sales
opportunities.
- Maintain a thorough understanding of the store's inventory, including new
arrivals, promotions, and special collections.
- Ensure that jewelry displays are visually appealing, well-organized, and
properly stocked to attract customers and drive sales.
Customer Service Excellence:
- Foster long-term customer relationships by providing attentive service,
addressing inquiries or concerns, and following up on customer feedback.
- Handle customer complaints or returns professionally, resolving issues
promptly and to the customer's satisfaction.
- Demonstrate a commitment to delivering exceptional service at every
interaction, creating a positive and memorable shopping experience for
customers.
Operational Support:
- Assist with inventory management tasks, such as restocking merchandise,
conducting inventory counts, and maintaining accurate records of stock
levels.
- Process transactions accurately using point-of-sale (POS) systems,
including cash, credit card, and other payment methods.
- Collaborate with team members and store management to achieve sales
goals, implement promotional activities, and contribute to the overall
success of the store.
**Requirements**:
- Previous experience in retail sales, preferably in the jewelry industry, with a
proven track record of achieving sales targets.
- Excellent communication and interpersonal skills, with the ability to build rapport
with customers and work effectively in a team environment.
- Deep passion for jewelry and a keen eye for design, coupled with a strong
understanding of gemstones, metals, and jewelry craftsmanship.
- Results-driven mindset with a focus on providing exceptional customer service
and maximizing sales opportunities.
- Strong organizational skills and attention to detail, with the ability to multitask
and prioritize tasks effectively in a fast-paced retail environment.
- Flexibility to work varied shifts, including evenings, weekends, and holidays,
based on the needs of the business.
- High school diploma or equivalent; additional education or training in sales or
customer service is a plus.
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹20,000.00 - ₹30,000.00 per year
Shift:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 9372468785
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