CRM Executive
6 months ago
**Customer Relationship Manager Responsibilities**:
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.
**Customer Relationship Manager Requirements**:
- A bachelor’s degree in administration or a related field.
- A minimum of 1 years’ experience.
- Excellent interpersonal and communication skills.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.
- Good knowledge of excel
- Good communication skill
**Salary**: ₹10,000.00 - ₹20,000.00 per month
Work Location: In person
**Speak with the employer**
+91 9829062913
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