Customer Support Executive

3 weeks ago

Hyderabad, India Gravity Cybertech Private Limited Full time

**Location**:Hyderabad
**Notice Period**: Immediate
**Employment Type**: Permanent
**Minimum work experience**:1 to 6 years

**Summary**:
Responsible for helping clients use our app and triage issues faced by them. Assists with approvals, complaints, orders, errors, accounts, billing, cancelation, refunds and other queries. Must be willing to work in a 24/7 on call rotation.

**Responsibilities**:

- Informs clients by explaining product ; answering questions; providing information.
- To ensure that all customers have the best possible experience of our product.
- To be a pro-active member of the customer support Team and support all calls.
- To handle and resolve complaints relating to the customer support in a professional and effective manner.
- In addition to the above main responsibilities, the customer support Executive will be required to undertake any other task, deemed to be appropriate to the job role.
- Listen to the Manager’s feedback and take actions accordingly.
- Interact with the customers and communicate details around the company and app as and when required.

**Required Skills**:

- 2-6 years of experience on call center and customer support.
- **International customer support of inbound experience preferred.**:

- **Excellent written and verbal communication **is required together with good interpersonal skills.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹220,000.00 - ₹450,000.00 per year

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay

**Experience**:

- international customer handling: 1 year (preferred)

**Language**:

- Fluent English (required)

Willingness to travel:

- 100% (required)

  • Customer Support Executive

    2 weeks ago

    Hyderabad, India Iksha Support Srevices Full time

    We have Immediate Job Openings with Iksha Support Services Hyderabad location for Customer Support (Semi - Inbound). Experience: 3- 5 years Job Location: Hyderabad Skill: Customer service skills **Job Description**: Job location : Hyderabad Experience range : Between 3 to 5 yrs Job Domain : Customer Support Executive (US Shift) Pay range : 3L to 5L per...

  • Customer Suppoer Executive

    3 weeks ago

    Hyderabad, India Iksha Support Srevices Full time

    We have Immediate Job Openings with Iksha Support Services Hyderabad location for Customer Suppoer Executive (US Voice Process). **Job Description**: Job location : Hyderabad Experience range : Between 3 to 5 yrs Job Domain : Customer Service (US Shift) Education : Any Job Requirements 1. Excellent Communication skills 2. Knowledge of customer service...

  • Customer Support Executive

    2 weeks ago

    Hyderabad, India vagarious solutions pvt.ltd Full time

    We are hiring for Customer Support Executive Need to have 1+ Year of experience in Customer Support Executive Qualification: Any Graduation Hiring for only Females Work from office Location: Film Nagar, Hyderabad. Face to Face Interview. **Job Types**: Full-time, Fresher **Salary**: ₹25,000.00 - ₹30,000.00 per month Schedule: - Day...

  • Customer Support Executive

    10 hours ago

    Hyderabad, India Volksskatt (OPC) Private Limited Full time

    Also known as a customer service executive, customer support executivesmanage a team of customer support representatives and maintain customer satisfaction . They ensure that the team is adequately trained to promote excellent customer service.Experience :-Fresher/ExperiencedEligibility Criteria :-Any Graduate/UnderGraduateShift:-US ShiftsSalary:-17K to 20K...

  • Customer Support Executive

    2 weeks ago

    Hyderabad, India Rajkumar Jain Matrimonial Services Pvt Ltd Full time

    **Job Description for Customer Support Executive** Our growing company is looking to fill the role of customer service executive. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume. **Responsibilities for customer service executive** - To provide a proactive customer care...

  • Customer Care Executive

    2 weeks ago

    Madhapur, Hyderabad, Telangana, India Technology Support Specialist Full time

    Dear Greetings from CIS !! We are hiring for the voice process executives with extraordinary communication skills in English, Hindi and Telugu. Below are the respective job details. Role - CSE - Customer Support Executives (Associates and Team leads) Location: Hyderabad Experience: 0 - 5 Years Qualification: Graduation/Post graduation. Salary - Best...

  • Customer Support Executive

    1 day ago

    hyderabad, India Volksskatt (OPC) Private Limited Full time

    Also known as a customer service executive, customer support executives manage a team of customer support representatives and maintain customer satisfaction . They ensure that the team is adequately trained to promote excellent customer service. Experience :- Fresher/Experienced Eligibility Criteria :- Any Graduate/UnderGraduate Shift:- US Shifts ...

  • Customer Support Executive

    1 week ago

    Hyderabad, Telangana, India CIEL HR Services Full time

    Job Title: Customer Support Executive Location: Hyderabad (Only Hyderabad based candidates) No relocation/no out stationed candidates EXP: 0-5 Yrs Education: A bachelor's degree in any discipline Job description Customer Support Executive Responsibilities: ● Respond promptly and accurately to customer inquiries by phone calls, emails, chats and...

  • Customer Support Executive

    2 weeks ago

    Hyderabad, India CIEL HR Services Full time

    Job Title:Customer Support ExecutiveLocation:Hyderabad (Only Hyderabad based candidates) No relocation/no out stationed candidatesEXP:0-5 YrsEducation:A bachelor's degree in any disciplineJob descriptionCustomer Support Executive Responsibilities:● Respond promptly and accurately to customer inquiries by phone calls, emails, chats and support tickets.●...

  • Customer Support Executive

    2 months ago

    hyderabad, India CIEL HR Services Full time

    Job Title: Customer Support Executive Location: Hyderabad (Only Hyderabad based candidates) No relocation/no out stationed candidates EXP: 0-5 Yrs Education: A bachelor's degree in any discipline Job description Customer Support Executive Responsibilities: ● Respond promptly and accurately to customer inquiries by phone calls, emails, chats...

  • Customer Support Executive

    2 months ago

    Hyderabad, India CIEL HR Services Full time

    Job Title: Customer Support Executive Location: Hyderabad (Only Hyderabad based candidates) No relocation/no out stationed candidates EXP: 0-5 Yrs Education: A bachelor's degree in any discipline Job description Customer Support Executive Responsibilities: ● Respond promptly and accurately to customer inquiries by phone calls, emails, chats and support...

  • Customer Support Executive

    3 weeks ago

    hyderabad, India CIEL HR Services Full time

    Job Title: Customer Support Executive Location: Hyderabad (Only Hyderabad based candidates) No relocation/no out stationed candidates EXP: 0-5 Yrs Education: A bachelor's degree in any discipline Job description Customer Support Executive Responsibilities: ● Respond promptly and accurately to customer inquiries by phone calls, emails, chats...

  • Customer Support Executive

    3 weeks ago

    Hyderabad, India CIEL HR Services Full time

    Job Title: Customer Support Executive Location: Hyderabad (Only Hyderabad based candidates) No relocation/no out stationed candidates EXP: 0-5 Yrs Education: A bachelor's degree in any discipline Job description Customer Support Executive Responsibilities: ● Respond promptly and accurately to customer inquiries by phone calls, emails, chats and support...

  • Customer Support Executive

    1 week ago

    Hyderabad, Telangana, India Prominent Scientific Private Limited Full time

    Our Customer Servicedepartment is looking for a passionate and experienced individual to join us as a Customer Support Executive.Your main goal for this role will be to monitor each employee's work and provide excellent customer satisfaction to the customers. As a Customer Support Executive, you will be responsible for contacting customers and responding to...

  • Customer Support Executive

    1 week ago

    Hyderabad, Telangana, India CIEL HR Services Full time

    Job Title:Customer Support ExecutiveLocation:Hyderabad (Only Hyderabad based candidates) No relocation/no out stationed candidatesEXP:0-5 YrsEducation:A bachelor's degree in any disciplineJob descriptionCustomer Support Executive Responsibilities:Respond promptly and accurately to customer inquiries by phone calls, emails, chats and support tickets.Must have...

  • Customer Support Executive

    1 month ago

    Hyderabad, Telangana, India Nitalaksha IT Solutions Pvt Ltd Full time

    Job Description:As a Customer Service Executive for our international voice process, you will be responsible for providing outstanding customer service and support to our clients across various regions. You will handle inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction. The role requires excellent...

  • Customer Support Executive

    3 weeks ago

    Hyderabad, Telangana, India Nitalaksha IT Solutions Pvt Ltd Full time

    Job Description:As a Customer Service Executive for our international voice process, you will be responsible for providing outstanding customer service and support to our clients across various regions. You will handle inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction. The role requires excellent...

  • Customer Support Executive

    1 month ago

    Hyderabad, India Nitalaksha IT Solutions Pvt Ltd Full time

    Job Description:As a Customer Service Executive for our international voice process, you will be responsible for providing outstanding customer service and support to our clients across various regions. You will handle inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction. The role requires excellent...

  • Customer Support Executive

    2 weeks ago

    Hyderabad, India Bluboy Entertainments Pvt Ltd Full time

    **Job Title** - Customer Support Executive **Location** - Hyderabad **Description** - We are looking for people with good communication skills and patient listeners who can deal with various customer support tasks such as providing basic/advanced information about our App and Games as well as understanding and helping to resolve various common and uncommon...

  • Customer Support Executive

    1 week ago

    Hyderabad, Telangana, India Aryagami Cloud Services Full time

    We are seeking a motivated and customer-focused individual to join our team Infimobile as a Customer Support Executive.As a Customer Support Executive, you will be responsible for providing exceptional assistance to our customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience. This is a full time role in the US...