Customer Support Executive

4 weeks ago


Hyderabad, India Nitalaksha IT Solutions Pvt Ltd Full time
Job Description:As a Customer Service Executive for our international voice process, you will be responsible for providing outstanding customer service and support to our clients across various regions. You will handle inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction. The role requires excellent communication skills, a customer-centric approach, and the ability to thrive in a fast-paced environment.Roles and Responsibilities:1. Handle inbound calls from customers in a professional and courteous manner.2. Address customer inquiries, complaints, and issues promptly and effectively, striving for first-call resolution.3. Provide accurate information to customers regarding products, services, pricing, and policies.4. Assist customers with placing orders, processing payments, and managing account information.5. Troubleshoot technical issues and escalate complex problems to the appropriate department for resolution.6. Follow up with customers to ensure their issues are resolved satisfactorily and maintain records of customer interactions in the CRM system.7. Meet or exceed established performance metrics for call quality, productivity, and customer satisfaction.8. Keep abreast of product updates, promotions, and company policies to provide up-to-date information to customers.9. Collaborate with team members and other departments to ensure a seamless customer experience.10. Adhere to company policies, procedures, and quality standards at all times.Qualifications:- Any Graduate is preferred- Prior experience in customer service or call center environment, preferably in an international voice process.- Excellent verbal and written communication skills in English.- Strong interpersonal skills and ability to interact effectively with customers and colleagues from diverse backgrounds.- Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.

Experience : 0 - 5 Years

No. of Openings : 200

Education : Higher Secondary, Secondary School

Role : Customer Support Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India



  • Hyderabad, India Iksha Support Srevices Full time

    We have Immediate Job Openings with Iksha Support Services Hyderabad location for Customer Support (Semi - Inbound). Experience: 3- 5 years Job Location: Hyderabad Skill: Customer service skills **Job Description**: Job location : Hyderabad Experience range : Between 3 to 5 yrs Job Domain : Customer Support Executive (US Shift) Pay range : 3L to 5L per...


  • Hyderabad, India Iksha Support Srevices Full time

    We have Immediate Job Openings with Iksha Support Services Hyderabad location for Customer Suppoer Executive (US Voice Process). **Job Description**: Job location : Hyderabad Experience range : Between 3 to 5 yrs Job Domain : Customer Service (US Shift) Education : Any Job Requirements 1. Excellent Communication skills 2. Knowledge of customer service...


  • Hyderabad, India vagarious solutions pvt.ltd Full time

    We are hiring for Customer Support Executive Need to have 1+ Year of experience in Customer Support Executive Qualification: Any Graduation Hiring for only Females Work from office Location: Film Nagar, Hyderabad. Face to Face Interview. **Job Types**: Full-time, Fresher **Salary**: ₹25,000.00 - ₹30,000.00 per month Schedule: - Day...


  • Hyderabad, India Peoplelink Unified Communication Pvt Ltd Full time

    Designation-**Customer Support executive -Audio Video industry** Required min 01 Years Exp in Tech support Audio video industries. There is a requirement of a customer Tech-support executive/ATL who is very good with English and who has 01 years experience with Audio video industries. **Salary**: ₹20,000.00 - ₹40,000.00 per month Schedule: - Day...


  • Hyderabad, India Rajkumar Jain Matrimonial Services Pvt Ltd Full time

    **Job Description for Customer Support Executive** Our growing company is looking to fill the role of customer service executive. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume. **Responsibilities for customer service executive** - To provide a proactive customer care...


  • Hyderabad, Telangana, India CIEL HR Services Full time

    Job Title: Customer Support Executive Location: Hyderabad (Only Hyderabad based candidates) No relocation/no out stationed candidates EXP: 0-5 Yrs Education: A bachelor's degree in any discipline Job description Customer Support Executive Responsibilities: ● Respond promptly and accurately to customer inquiries by phone calls, emails, chats and...


  • Madhapur, Hyderabad, Telangana, India Technology Support Specialist Full time

    Dear Greetings from CIS !! We are hiring for the voice process executives with extraordinary communication skills in English, Hindi and Telugu. Below are the respective job details. Role - CSE - Customer Support Executives (Associates and Team leads) Location: Hyderabad Experience: 0 - 5 Years Qualification: Graduation/Post graduation. Salary - Best...


  • Hyderabad, India CIEL HR Services Full time

    Job Title:Customer Support ExecutiveLocation:Hyderabad (Only Hyderabad based candidates) No relocation/no out stationed candidatesEXP:0-5 YrsEducation:A bachelor's degree in any disciplineJob descriptionCustomer Support Executive Responsibilities:● Respond promptly and accurately to customer inquiries by phone calls, emails, chats and support tickets.●...


  • Hyderabad, India CIEL HR Services Full time

    Job Title:Customer Support ExecutiveLocation:Hyderabad (Only Hyderabad based candidates) No relocation/no out stationed candidatesEXP:0-5 YrsEducation:A bachelor's degree in any disciplineJob descriptionCustomer Support Executive Responsibilities:● Respond promptly and accurately to customer inquiries by phone calls, emails, chats and support tickets.●...


  • Hyderabad, India CIEL HR Services Full time

    Job Title: Customer Support Executive Location: Hyderabad (Only Hyderabad based candidates) No relocation/no out stationed candidates EXP: 0-5 Yrs Education: A bachelor's degree in any discipline Job description Customer Support Executive Responsibilities: ● Respond promptly and accurately to customer inquiries by phone calls, emails, chats and support...


  • Hyderabad, India CIEL HR Services Full time

    Job Title: Customer Support Executive Location: Hyderabad (Only Hyderabad based candidates) No relocation/no out stationed candidates EXP: 0-5 Yrs Education: A bachelor's degree in any discipline Job description Customer Support Executive Responsibilities: ● Respond promptly and accurately to customer inquiries by phone calls, emails, chats and support...


  • hyderabad, India CIEL HR Services Full time

    Job Title: Customer Support Executive Location: Hyderabad (Only Hyderabad based candidates) No relocation/no out stationed candidates EXP: 0-5 Yrs Education: A bachelor's degree in any discipline Job description Customer Support Executive Responsibilities: ● Respond promptly and accurately to customer inquiries by phone calls, emails, chats...


  • hyderabad, India CIEL HR Services Full time

    Job Title: Customer Support Executive Location: Hyderabad (Only Hyderabad based candidates) No relocation/no out stationed candidates EXP: 0-5 Yrs Education: A bachelor's degree in any discipline Job description Customer Support Executive Responsibilities: ● Respond promptly and accurately to customer inquiries by phone calls, emails, chats...


  • Hyderabad, Telangana, India Prominent Scientific Private Limited Full time

    Our Customer Servicedepartment is looking for a passionate and experienced individual to join us as a Customer Support Executive.Your main goal for this role will be to monitor each employee's work and provide excellent customer satisfaction to the customers. As a Customer Support Executive, you will be responsible for contacting customers and responding to...


  • Hyderabad, Telangana, India CIEL HR Services Full time

    Job Title:Customer Support ExecutiveLocation:Hyderabad (Only Hyderabad based candidates) No relocation/no out stationed candidatesEXP:0-5 YrsEducation:A bachelor's degree in any disciplineJob descriptionCustomer Support Executive Responsibilities:Respond promptly and accurately to customer inquiries by phone calls, emails, chats and support tickets.Must have...


  • Hyderabad, India Bluboy Entertainments Pvt Ltd Full time

    **Job Title** - Customer Support Executive **Location** - Hyderabad **Description** - We are looking for people with good communication skills and patient listeners who can deal with various customer support tasks such as providing basic/advanced information about our App and Games as well as understanding and helping to resolve various common and uncommon...


  • Hyderabad, Telangana, India Nitalaksha IT Solutions Pvt Ltd Full time

    Job Description:As a Customer Service Executive for our international voice process, you will be responsible for providing outstanding customer service and support to our clients across various regions. You will handle inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction. The role requires excellent...


  • Hyderabad, Telangana, India Nitalaksha IT Solutions Pvt Ltd Full time

    Job Description:As a Customer Service Executive for our international voice process, you will be responsible for providing outstanding customer service and support to our clients across various regions. You will handle inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction. The role requires excellent...


  • Hyderabad, Telangana, India Aryagami Cloud Services Full time

    We are seeking a motivated and customer-focused individual to join our team Infimobile as a Customer Support Executive.As a Customer Support Executive, you will be responsible for providing exceptional assistance to our customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience. This is a full time role in the US...


  • Hyderabad, India JobMate.co.in Full time

    position - Customer Support Executive Salary - 12 k Location - Hyderabad qualification - Intermediate + Graduation **Salary**: ₹8,086.00 - ₹12,113.20 per month Schedule: - Rotational shift Ability to commute/relocate: - Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher...