Customer Success Executive

1 month ago


Remote, India EVOLVENEXT TECHNOLOGIES PVT LTD Full time

At EvolveNext, Customer Success Executive are the bridge between sales and customer success. They provide support for transitioning prospects into active users, often acting as a go-between with other departments within the company, such as marketing or product management.

A Customer Success Executive is a strategic and supportive partner for our customers at every stage of the buying process. They're focused on building loyalty to ensure long-term client retention by presenting product information, addressing customer issues and helping the sales team with upsells and renewals.

**Experience**

Maximum upto 2 yrs of experience is required. Freshers may apply.

**Qualifications**
- Excellent communication Skills in English and Hindi.
- Basic know how in computers, internet & Microsoft office (Word, Excel, etc).
- A fast learner with technology.
- A bachelor's degree in business or technology or related field.
- Any experience with customer interaction is an advantage **(optional)**

**Key Responsibilities**:

- Develops Healthy Customer Relationship
- Enhances Customer Training
- Evaluates and Analyzes Customer Needs
- Builds Trust and Transparency with Clients
- Onboards New Clients
- Acts as a Customer Advocate
- Encourages Customers to Upgrade their Products
- Promotes Customer Loyalty

**Job Types**: Full-time, Fresher

**Salary**: ₹180,000.00 - ₹250,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Paid time off

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay
- Performance bonus

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 8094444609



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