Customer Service Executive

4 weeks ago


Mulund Mumbai Maharashtra, India Ecom Retail Full time

Ø Develop, implement and manage our social media strategy

Ø Define most important social media KPIs

Ø Manage and oversee social media accounts of the company

Ø Stay up to date with latest social media best practices and technologies

Ø Resolve customer queries on call and chat

Ø Handle customer complaints & Attend Customer querriers.

Ø Process product orders and provide prompt and efficient response & share resolution to all customers request.

Ø Analyze, review, and process customer's request for return authorization and credits.

Ø Provide technical and/or product information as required to respond to customer inquiries.

**Salary**: ₹15,000.00 - ₹22,000.00 per month

Schedule:

- Morning shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9321810181
Expected Start Date: 20/03/2023



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