Know Your Client

5 months ago


Mumbai, India Deutsche Bank Full time

**Job Title
- Know Your Client (KYC) Analyst**

**Location
- Mumbai**

**Role Description**
KYC Document Verification & Onboarding of Clients on DB Applications as per the Regulations. In accordance with Anti-Money Laundering Requirements, Banks, such as Deutsche Bank AG ("DB"), are obliged to perform Know-your-client (“KYC”) reviews on all new clients they adopt. Client Onboarding team is responsible for these checks and reviews are made in strict accordance with regulatory requirement and the bank’s internal policies and local regulations.

Client Lifecycle Management (CLM) comprises of Client On-boarding and Account Maintenance and Reference Data Services (RDS). The group provides operational services across the Corporate Investment Banking clients globally, which enable client business, protect against client lifecycle risk and drive up data standards within the firm. CLM play an integral part in the firm’s first line of defence against financial crime, reducing the risk of working with new clients, whilst ensuring client relationships are on-boarded and maintained efficiently. RDS provide a golden source of quality reference data across the Bank, underpinning the firm’s key Regulatory, Control & Governance standards.

**What we’ll offer you**

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above

**Your key responsibilities**

Client Onboarding provides comprehensive Know Your Client, New Account Opening, Client Reference Data Analysis and Services and Data Management solutions within relevant DB systems for Global Markets (GM), Global Transaction Banking (GTB), and Corporate Finance (CF).

The KYC Client Onboarding role will involve:

- To perform all new client adoption/ existing client extension/ account amendment across multiple products, different business lines i.e. GM, GTB, CF, and different DB locations.
- Perform first screening on documentation to ensure client adoption adheres to DB’s Global Compliance requirements, specific country KYC & regulatory requirements according to booking location, and Key Operating Procedures
- Manage Service Delivery Center in offshore location to complete requests on time from end to end perspective.
- Pro-active follow up and manage expectation with different parties including Relationship Managers, Sales, Compliance; stay on top of the status.
- Mange and escalate issues on a precise, timely manner, identify root cause, and come up resolution.
- Updates in SharePoint to track open client requests, new reference mappings and also counterparty creations, ensuring storage of appropriate mapping references in DB Central systems
- Upload client documentation into DB’s centralized document repository systems, archive the original documentation.
- Ensure all account opening with conditional approval and exception approval are completed before expiry.
- Keep track on various MI to ensure no aging items.
- Work on data clean up initiatives, remediation, re-engineering projects and perform any required outreach to counterparties.
- Ensure that there are no Critical Audit Points as a result of Regulatory or Internal Audits.
- Rollout of any new KYC Policy / Regulations and also proper understanding of the same within the team and stakeholders. For the delivery of high standards of client service, at the same time ensuring that all internal (e.g. Risk) and external (e.g. Compliance) standards requirements are met in full, utilizing the combination of resources managed as a single COB team.
- Optimal management of resources, facilitating cross training, ensuring appropriate coverage to maintain throughput.
- Work in a high-pressure and time-sensitive environment.
- Perform quality checks to ensure that defined guideline is adhered for excellent QA scores.
- Work as the process owner and ensure end to end management of all activities associated with the process.
- Monitor capacity utilization within teams and allocate resources.
- Effectively manage risk and foster an environment where team is fully aware of Operational Risk management.
- Prioritize tasks and ensure adherence to timelines for completion of activities
- Initiate and lead change management initiatives within the team.
- Ensure structured upward & downward communication

**Your skills and experience**

Communication and Reasoning skills
- Good communication skills to communicate at all levels - Biz, Client, Regional & stakeholder management across Operations Units and DBOI.
- Customer oriented while control will not be compromised

Soft Skills
-



  • Mumbai, India Trijog Know Your Mind Full time

    **About Us**: Trijog - Know Your Mind, we are India’s leading and amongst top ten start-ups in the mental health care and holistic wellness. We offer a range of counselling solutions for Individuals, Corporates and Educational Enterprises globally. Initiated in the year 2014, we have managed to successfully touch over 10 million minds & transform the way...


  • Mumbai, Maharashtra, India Trijog Know Your Mind Full time

    **About Us**: Trijog - Know Your Mind, we are India’s leading and amongst top ten start-ups in the mental health care and holistic wellness. We offer a range of counselling solutions for Individuals, Corporates and Educational Enterprises globally. Initiated in the year 2014, we have managed to successfully touch over 10 million minds & transform the way...


  • Mumbai, India Trijog Know Your Mind Full time

    **ABOUT US**: Trijog - Know Your Mind, we are India’s leading and amongst top ten start-ups in the mental health care and holistic wellness. We offer a range of counselling solutions for **Individuals, Corporates and Educational Enterprises globally. **Initiated in the **year 2014, we have **managed to successfully touch over **10 million minds **&...


  • Mumbai, India Trijog Know Your Mind Full time

    **ABOUT US**: Trijog - Know Your Mind, we are India’s leading and amongst top ten start-ups in the mental health care and holistic wellness. We offer a range of counselling solutions for **Individuals, Corporates and Educational Enterprises globally. **Initiated in the **year 2014, we have **managed to successfully touch over **10 million minds **&...


  • Mumbai, Maharashtra, India Trijog Know Your Mind Full time

    **Job description** **ABOUT US**: Trijog - Know Your Mind, we are India’s leading and amongst top ten start-ups in the mental health care and holistic wellness. We offer a range of counselling solutions for **Individuals, Corporates and Educational Enterprises globally. **Initiated in the **year 2014, we have **managed to successfully touch over **10...

  • Adult Psychologist

    1 month ago


    Mumbai, Maharashtra, India Trijog Know Your Mind Full time

    **Company Description**:At **Trijog | Know Your Mind**, we are dedicated to promoting mental health and wellness through innovative psychological solutions. As a leader in the mental health sector, our mission is to provide accessible, effective, and compassionate mental health support, helping individuals enhance their well-being. We value empathy,...


  • Powai, Mumbai, Maharashtra, India Trijog Know Your Mind Full time

    **Job Summary**: **Key Responsibilities**: **Client Management**: - **Client Onboarding**: Manage the complete onboarding process for new clients, including documentation and payment initiation. - **Client Relationship Management**: Build and maintain strong client relationships through regular communication and understanding of client needs. - **Client...

  • Clinical Psychologist

    5 months ago


    Powai, Mumbai, Maharashtra, India Trijog Know Your Mind Full time

    About Us: Trijog - Know Your Mind, we are India’s leading and amongst the top ten start-ups in mental health careand holistic wellness. We offer a range of counseling solutions for, Corporates, and Educational Enterprises globally. Initiated in the year 2014, we have managed to successfully touch over 5 million minds & transform the way mental health is...

  • Bpo... Blended Process

    5 months ago


    Mumbai, India Know your ability Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

  • Marketing Executive

    5 months ago


    Mumbai, India Trijog Know Your Mind Full time

    **About Us**: Trijog - Know Your Mind, we are India’s leading and amongst top ten start-ups in the mental health care and holistic wellness. We offer a range of counselling solutions for Individuals, Corporates and Educational Enterprises globally. Initiated in the year 2014, we have managed to successfully touch over 10 million minds & transform the way...


  • Mumbai, Maharashtra, India Trijog Know Your Mind Full time

    **About Us**: At Trijog | Know Your Mind, we are committed to providing comprehensive healthcare services to individuals undergoing oncology treatments. We are currently looking to expand our team with experienced nutritionists and physiotherapists who specialize in **oncology counseling** to support our patients. **Key Responsibilities**: - Conduct...

  • Speech Therapist

    1 month ago


    Mumbai, Maharashtra, India Trijog Know Your Mind Full time

    **About us**: Trijog Know Your Mind is India's leading organization for mental health care and holistic wellness. Our comprehensive counseling solutions cater to individuals, corporates, and educational institutions, striving to revolutionize mental health awareness and support. Initiated in the year 2014, with over 120 psychologist having touched over 25...

  • Remedial Therapist

    1 month ago


    Mumbai, Maharashtra, India Trijog Know Your Mind Full time

    **About Us**: Trijog| Know Your Mind is a mental health organization dedicated to providing specialized support for individuals with learning disabilities and developmental challenges. We believe in empowering individuals through personalized intervention strategies. We are looking for a passionate and experienced Remedial Therapist to join our team. **Job...


  • Mumbai, India Know your ability Full time

    Understanding the products and services provided by the company. - Developing training lessons with service delivery systems. - Resolving customer complaints and queries. - Providing detailed information to customers. - Maintaining records of each phone call for future reference. - Offering exceptional customer service and satisfaction. - Following up with...

  • Field Sales Executive

    5 months ago


    Mumbai, Maharashtra, India Know your ability Full time

    Plan and complete field marketing campaigns after conducting preliminary research - Develop robust knowledge of all services - Ensure to carry & present necessary tools and resources, such as brochures and demo products to all clients - Show uses for a service at a field marketing meet to raise interest from potential customers - Explain the value of a...

  • Bpo Telecaller

    5 months ago


    Navi Mumbai, Maharashtra, India Know your ability Full time

    Conduct market research to identify selling possibilities and evaluate customer needs - Actively seek out new Customer through cold calling. - Set up meetings with potential clients and listen to their wishes and concerns - Prepare and deliver appropriate presentations on products and services - Create frequent reviews and reports with sales and financial...

  • Customer Sales

    5 months ago


    Navi Mumbai, Maharashtra, India Know your ability Full time

    Conduct market research to identify selling possibilities and evaluate customer needs - Actively seek out new Customer through cold calling. - Set up meetings with potential clients and listen to their wishes and concerns - Prepare and deliver appropriate presentations on products and services - Create frequent reviews and reports with sales and financial...

  • Loan Sales Executive

    5 months ago


    Airoli, Navi Mumbai, Maharashtra, India Know your ability Full time

    Conduct market research to identify selling possibilities and evaluate customer needs - Actively seek out new sales opportunities through cold calling. - Set up meetings with potential clients and listen to their wishes and concerns - Prepare and deliver appropriate presentations on products and services - Create frequent reviews and reports with sales and...

  • Receptionist

    5 months ago


    Mumbai, India Trijog Know Your Mind Full time

    **Job overview: - ** As an Office administrator to be the point of contact for every incenter therapist and walk-in clients. Major roles would include daily communication with the HR and Client servicing team, Cash payments and maintaining office documentations. **Roles and Responsibilities: - ** - Coordination with all Incentre clients and therapist -...


  • Mumbai, Maharashtra, India Trijog Know Your Mind Full time

    **Job Overview**: **Key Responsibilities**: - Assess clients' physical, emotional, and social needs through thorough evaluations. - Develop and implement personalized treatment plans to improve clients' ability to perform daily tasks and live independently. - Work with individuals experiencing challenges due to injury, illness, or disabilities. - Provide...