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Customer Care Collections Associate
3 weeks ago
**In these roles you will be responsible for**:
- Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
- Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
- Analyzing medical insurance claims for quality assurance
- Resolving moderately routine questions following pre-established guidelines
- Performing routine research on customer inquiries.
- Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
**Requirements for this role include**:
- Ability to work regularly scheduled shifts from Monday-Friday 8:30PM to 5:30AM or 5:30PM to 3:30AM.
- High school diploma
- 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
** The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend's basis business requirement.**
** All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.
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Customer Care Collections Associate
4 weeks ago
Chennai, India timesjobs Full timeCustomer Care Collections AssociateDate: May 23, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure...
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Customer Care Collections Associate
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Chennai, India timesjobs Full timeCustomer Care Collections AssociateDate: May 23, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
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Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections AssociateDate: May 23, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
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Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections AssociateDate: May 23, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure...
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Chennai, Tamil Nadu, India timesjobs Full time# Customer Care Collections AssociateDate: May 27, 2024Location: Chennai, TN, INCompany: NTT DATA Services### Position's OverviewAt NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence, and our ability to help our clients...
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Chennai, Tamil Nadu, India timesjobs Full time# Customer Care Collections AssociateDate: May 27, 2024Location: Chennai, TN, INCompany: NTT DATA Services### Position's OverviewAt NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence, and our ability to help our clients...
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