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Customer Service Associate

5 months ago

Thane, India i tech solutions pvt ltd Full time

Requirements:
Previous customer service experience

Excellent written and verbal communication skills

Good listening skills

Must be able to understand issue, help create solutions

flexibility to work in rotational shifts and weekly offs

Flexibility to travel on his own during day shifts

Positive attitude, self motivated and ability to work in a fast paced environment

Roles and responsibilities:
Handling overall operations of logistics from source to delivery.

Be a first point of contact to handle and resolve customer complaints.

Research information and troubleshoot problems using available resources.

Getting deep into issues and providing efficient solution with help of the internal team.

**Salary**: ₹10,000.00 - ₹23,000.00 per month

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person