Guest Relations Intern
4 weeks ago
Selected intern's day-to-day responsibilities include:
1. Reach out to guests for feedback
2. Report on the guest review
3. Respond to feedback or property reviews on OTA, website, and various social media sites
4. Prepare a healthy report on properties.
5. Monitor GRM for fast responses to guest queries
6. Keep track of properties with low ratings and devise a method for reactivating suspended
listings and enhancing property reviews
7. Maintain constant contact with Airbnb support for any guest escalation or claim
**Job Types**: Full-time, Fresher, Internship
Contract length: 6 months
**Salary**: ₹8,000.00 - ₹10,000.00 per month
**Benefits**:
- Work from home
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Delhi - 110016, Delhi: Reliably commute or planning to relocate before starting work (required)
**Language**:
- English (preferred)
Work Location: In person
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