Guest Relations Intern

4 weeks ago


Delhi, India One Tree BNB Pvt Ltd. Full time

Selected intern's day-to-day responsibilities include:
1. Reach out to guests for feedback
2. Report on the guest review
3. Respond to feedback or property reviews on OTA, website, and various social media sites
4. Prepare a healthy report on properties.
5. Monitor GRM for fast responses to guest queries
6. Keep track of properties with low ratings and devise a method for reactivating suspended
listings and enhancing property reviews
7. Maintain constant contact with Airbnb support for any guest escalation or claim

**Job Types**: Full-time, Fresher, Internship
Contract length: 6 months

**Salary**: ₹8,000.00 - ₹10,000.00 per month

**Benefits**:

- Work from home

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Delhi - 110016, Delhi: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (preferred)

Work Location: In person



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