Guest Relations Executive

4 weeks ago


delhi, India Celebritysecrets Full time
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Company Description
Celebrity Secrets is a leading provider of advanced skincare solutions dedicated to enhancing the beauty and confidence of our clients. With a team of experienced professionals and state-of-the-art technology, we offer a wide range of Skincare services tailored to individual needs.
Role Description
This is a full-time on-site role for a Guest Relations Executive at Celebritysecrets located in Hyderabad. As a Guest Relations Executive, you will be responsible for providing excellent customer service and ensuring the satisfaction of guests. Your main duties will include greeting and assisting guests, managing inquiries and complaints, coordinating with other departments, and maintaining a welcoming and professional atmosphere. You will also have the opportunity to contribute to the overall success of the organization by actively promoting the brand and its services.
Qualifications
Excellent communication and interpersonal skills
Strong customer service orientation
Ability to handle difficult situations with patience and professionalism
Attention to detail and problem-solving skills
Ability to work well in a team
Flexibility and adaptability
Proficiency in MS Office and other relevant software
Prior experience in a similar role is preferred
Bachelor's degree or equivalent in Hospitality or related field is a plus
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