Guest Relation Executive(Only Females)
1 month ago
Location - New Delhi
Skills - Proficiency in English, Pleasing personality
Age - 18-30
Experience
- Fresher or experienced both can apply
Job Responsibilities
- Welcoming guests in a friendly and professional way
- Addressing and escalating customer complaints
- Providing information about facilities, programs and other services
- Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Address customer complaints and escalate to Guest Relations Managerwhen needed
- Record information in the logbook daily
- Ensure compliance with health and quality standards
Contact person - Deepti 9888939262 (wats app or call)
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹15,000.00 - ₹40,000.00 per month
**Benefits**:
- Food provided
- Health insurance
Schedule:
- Day shift
- Morning shift
- Night shift
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
**Speak with the employer**
+91 9877667837
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