Customer Collection Executive
1 week ago
**Job Title**: Collections Executive (First Party Collections)
**Process**: Credit Card Collections (US Process)
**Location**: Thane
**Job Role**:
- Manage outbound collections operations for a US-based credit card collection process.
- Effectively handle customer interactions to recover overdue payments while maintaining professional standards.
**Salary**:
**Work Details**:
- **Workdays**: 5 days per week.
- **Shift Timings**: US Shifts (night shifts).
- **Week Offs**: Rotational (any 2 days off per week).
**Qualifications and Requirements**:
- **Educational Qualification**: SSC / HSC / Graduate.
- **Experience**: Minimum 1 year of experience in an International BPO is mandatory.
- **Communication Skills**: Good to excellent verbal communication skills are required.
- **Age Limit**: Maximum 37 years.
**Travel and Allowances**:
- **Travel Boundaries**:
- Kurla to Kalyan.
- Kurla to Nerul.
- Only Mira Road.
- **Travel Benefits**: Centralized pickup and home drop services are provided.
**Note**: This position requires individuals with a professional approach, excellent negotiation skills, and the ability to meet collections targets effectively.
Pay: ₹30,000.00 - ₹38,000.00 per month
Schedule:
- Night shift
- US shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
Work Location: On the road
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