![D-Sys Data Solutions Pvt. Ltd](https://media.trabajo.org/img/noimg.jpg)
Customer Support Executive
2 weeks ago
We're Hiring Customer Services Executive, Gwalior
Role & Responsibilities:
- Managing incoming calls and customer service inquiries
- Identifying and assessing customers' needs to achieve satisfaction.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Must have prior knowledge of Handling Social Media Account.
**Job Types**: Full-time, Fresher
**Salary**: ₹10,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Rotational shift
Ability to commute/relocate:
- Gwalior, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
**Speak with the employer**
+91 9926216669
Expected Start Date: 17/05/2023
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