Customer Services Executive

2 weeks ago


Gwalior, India D-Sys Data Solutions Pvt.Ltd. Full time

We're Hiring Customer Services Executive, Gwalior

Role & Responsibilities:

- Managing incoming calls and customer service inquiries
- Identifying and assessing customers' needs to achieve satisfaction.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Must have prior knowledge of Handling Social Media Account.

Qualification : HSC or Any Graduate

Location: Gwalior

**Salary**: From ₹15,000.00 per month

Schedule:

- Day shift
- Night shift

Ability to commute/relocate:

- Gwalior, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 7974219269



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