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Customer Services Executive
2 weeks ago
We're Hiring Customer Services Executive, Gwalior
Role & Responsibilities:
- Managing incoming calls and customer service inquiries
- Identifying and assessing customers' needs to achieve satisfaction.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Must have prior knowledge of Handling Social Media Account.
Qualification : HSC or Any Graduate
Location: Gwalior
**Salary**: From ₹15,000.00 per month
Schedule:
- Day shift
- Night shift
Ability to commute/relocate:
- Gwalior, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
**Speak with the employer**
+91 7974219269
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