![Connected Technologies](https://media.trabajo.org/img/noimg.jpg)
Call Centre Associate
2 weeks ago
**We’re looking for Call Centre Staff/Research Associate**
**About our organization**
Founded in 2015, ConnectEd Technologies is a Mumbai-based edtech social enterprise that specializes in executing large-scale, tech-enabled developmental projects aimed at govt. schools and the children that study therein.
Our solutions provide unmatched results and utmost convenience to Socially-responsible Corporates, NGOs and Governments. Till date, our efforts have enabled some of India’s most renowned corporations to benefit over 4.5 lakh govt. school students across Delhi, Maharashtra, Gujarat, Haryana, Uttar Pradesh, Madhya Pradesh, Himachal Pradesh, Uttarakhand, Jharkhand & Goa.
**Overview of the vacancy**:
- Position: Call Centre Staff/Research Associate
- Location: Gurgaon, Haryana
- Nature of Work: In Office
- Employment Term: 6 months (Immediate start in April 2024)
**About the Role**
- Excellent verbal and written communication skills.
- Ability to work both independently and as part of a team.
- Strong problem-solving skills and the ability to handle multiple tasks simultaneously.
- Prior experience in a call centre or customer service role is preferred.
- Engage with the list participants enrolling for the programme via calls and messages, providing them with information about different stages of the programme.
- Encourage and support participants to complete the programme and actively participate in planned course activities.
- Collect valuable insights throughout the programme, documenting these findings for future reference.
- Prepare bi-monthly reports detailing programme progress and participant feedback, sharing these reports with the reporting manager.
**In exchange for your efforts, you shall get**:
- In hand compensation of INR 15,000 - 20,000 per month
**Kindly note: Connected Technologies is looking for this resource on behalf of one of its clients.**
**Job Types**: Full-time, Temporary
Contract length: 6 months
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
**Education**:
- Diploma (preferred)
**Experience**:
- Call center: 1 year (preferred)
**Language**:
- English (preferred)
**Location**:
- Gurgaon, Haryana (preferred)
Work Location: In person
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