Key Account Executive
2 months ago
**Job description**
Location - Ghatkopar Mumbai
**Key Account Executive Responsibilities**:
- As a key account executive, acting as the main point of contact between key clients and internal teams
- Understanding the needs and requirements of clients and managing them
- Addressing and resolving clients’ complaints to maintain trust
- Communicating and collaborating with the sales, design, packaging, and logistics departments to ensure that clients’ needs are met.
- Tracking deliveries to ensure timely fulfilment of orders
- Compiling reports on key account progress
- Relationship building with existing customers and sharing information with the sales team for repeat business opportunities
- Driving sales on different marketplaces such as Amazon, Flipkart, etc
- Manage the listings, inventory and update stocks on all marketplaces
- Ensure our listing and offerings are at par with competition and ongoing trends on these marketplaces.
- Order management and coordination with internal teams for timely fulfilment
- Customer support for any queries on orders
- Self - starter, passionate to grow and learn
- Ability to thrive and work in fast paced work environment
- Extremely organised and methodical
- Excellent oral and written communication skills for effective communication to clients, internal staff and senior management
- Must possess strong interpersonal skills for relationship building
- Ability in problem solving and negotiation
- Good team playerTips:
Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.
**Responsibilities**
[Be specific when describing each of the responsibilities.
Use gender-neutral, inclusive language.]Example: Determine and develop user requirements for systems in production, to ensure maximum usability
**Qualifications**
[Some qualifications you may want to include are Skills, Education, Experience, or Certifications.]Example: Excellent verbal and written communication skills
**Salary**: Up to ₹45,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Ghatkopar, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 3 years (required)
**Language**:
- English (required)
- Health insurance
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