Customer Service Executive

3 weeks ago


Nashik Maharashtra, India Ace Consultants Full time

WE ARE HIRING

Job designation:

- Customer Service Executive

Job location:

- Nashik

**Salary**:

- 25,000-35,000

**Experience**:

- Total experience:

- 5 years of experience in a customer service role; experience in a similar industry is preferred.
- Minimum experience:

- 2-3 years ear of experience in a customer service role.

Education:

- High school diploma or equivalent; a bachelor's degree in a related field is a plus.

Eligibility**:

- ONLY FEMALES**

Skillset:

- Good communication skills
- Proficiency with MS Office

**IMMEDIATE JOINERS REQUIRED**

**FULL TIME**

**Introduction**:
As a Customer Service Executive, you will be the face and voice of our company, interacting directly with customers to provide support, answer inquiries, resolve issues, and ensure overall satisfaction with our products and services. You will play a vital role in enhancing customer loyalty and building a positive brand image.

**Responsibilities**:

- **Issue Resolution**: Handle and resolve customer complaints and issues, aiming to find satisfactory solutions and maintain customer satisfaction.
- **Product Knowledge**: Develop a deep understanding of company products and services to provide accurate information and assist customers effectively.
- **Data Entry**: Maintain detailed records of customer interactions and transactions, updating customer information in internal systems.
- **Feedback Gathering**: Collect customer feedback and communicate it to relevant departments to help improve products and services.
- **Upselling and Cross-selling**: Identify opportunities to promote additional products or services that may benefit the customer.
- **Team Collaboration**: Work closely with other departments, such as sales, marketing, and technical support, to provide a seamless customer experience.
- **Adherence to Policies**: Follow company policies and procedures in all customer interactions to ensure consistency and compliance.

**Requirements**:

- **Communication Skills**: Excellent verbal and written communication skills, with the ability to interact professionally with customers and colleagues.
- **Problem-Solving**: Strong problem-solving abilities and a proactive approach to resolving customer issues.
- **Interpersonal Skills**: Strong interpersonal skills, with the ability to handle diverse customer interactions and maintain a positive attitude.
- **Technical Proficiency**: Proficiency with customer service software, CRM systems, and other relevant technology.
- **Time Management**: Strong organizational and time management skills to handle multiple tasks and priorities effectively.
- **Adaptability**: Ability to adapt to changing customer needs and situations

Pay: ₹25,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

Work Location: In person



  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...


  • Nashik, India Global Placement & Career Guidance Center Full time

    **Nashik** Maintain an updated knowledge of the organization's products, services, and customer service policies. Document customer interactions when necessary, compiling documents and forwarding information to interested parties. Explain simply and clearly in response to customer questions and check for customer understanding and acceptance. Recommend...


  • Nagpur, Maharashtra, India Altius Customer Services Pvt. Ltd. Full time

    **Job Details & Requirements**: Designation: Customer Service Associate Number of Vacancy: 10 **Job Type**: Full Time Shift**:Night Shift** ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross...


  • nashik, India Placement India Full time

    Role - Customer Service ExecutiveNumber of Vacancy - 6Education - Higher SecondaryLanguage Known - Marathi / Hindi / English (optional)Experience - At least 2 years of experience in retail sales, preferably in the jewellery industryAge - Bellow 30 yearsGender - FemaleAnnual Salary - 1,50,000 to 2,00,000Additional Criteria - Fair & Decent Looking...


  • Mumbai, Maharashtra, India Paramount Health Services Full time

    **Company Description** Paramount Health Services(TPA) Pvt. Ltd. (PHS) is a Third Party Administrator (TPA) in the Health Insurance Sector, servicing all insurance companies. PHS adds value to basic health insurance policies for individuals through its network of healthcare service providers, medical care standardization, claims management, client...


  • Nashik, Maharashtra, India Impact HR & KM Solutions Full time

    Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the...


  • Mumbai, Maharashtra, India HR POWER PAK Full time

    **Job Title: Customer Service Executive** **Location: Kandivali** **Experience: 1-2 years** **Job Summary**: **Responsibilities**: - **Customer Support**: - Provide accurate information about products, services, pricing, and promotions. - Assist customers with order placement, tracking, cancellations, and returns. - **Issue Resolution**: - Listen to...


  • Thane, Maharashtra, India JindalX Full time

    **Position Overview**:We are seeking a dynamic and customer-focused Customer Service Executive to join our dedicated team at JindalX. As a Customer Service Executive, you will play a pivotal role in ensuring exceptional customer experiences and maintaining the reputation of our brand. You will be responsible for addressing customer inquiries, resolving...


  • Chembur, Mumbai, Maharashtra, India Jayesh Group Full time

    Position - Customer Service Executive(Female ) Qualifications: B.Sc / M.Sc with excellent communication skills, English vocabulary and creativity in generating Businesses, overseas inquiry generation and service support to customers. Proficiency in MS office especially excel, advanced Excel required. The position reports to Director-Mktg. Experience: 8-10...


  • Nashik, Maharashtra, India STAFF INN RECRUITERS Full time

    As a Customer Care Executive within the automobile industry, you will be responsible for ensuring a positive customer experience by addressing inquiries, resolving issues, and providing exceptional support. **Responsibilities**: - Customer Interaction: Answer customer questions, provide information about products and services, and help them with...


  • Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    **About US** Altius started its operations in early 2002 as consultants and has rapidly grown into a diversified company with zealous experts from various sectors catering to our Clients transformation. We handle customer lifecycle management through our Digital Marketing, Information Technology & Business Process units. We help brick & mortar businesses go...


  • Mumbai, Maharashtra, India Asoftech solutions pvt ltd Full time

    We are hiring for Customer Service Executive Location: L&T Powai (Andheri East) Timing: 9:30 pm - 6:30pm Working Days: Monday - Friday Job description: **Requirements**: - Male or Female both are welcome. - Basic & Good English Speaking & Excellent English Speaking. - Job nature only Lead Generation Process (Convince to the customer for Appointment) -...

  • Customer Service

    1 month ago


    Nashik, India Trinity Empowerment Full time

    Trinity Empowerment is a recruitment firm that specializes in identifying and securing talent across industries. They offer recruitment solutions and are dedicated to meeting their clients' unique hiring needs. The Role You will be responsible for : Handling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and...


  • Chandivali, Mumbai, Maharashtra, India EbixCash Global Services Pvt Ltd Full time

    Customer Service Executive Responsibilities - Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Planning how to train customer support professionals. - Standardizing the customer...

  • Customer Service

    4 weeks ago


    Andheri, Mumbai, Maharashtra, India Asit C Mehta Investment Interrmediates Full time

    **Job ID**: Customer Service Executive **Role**: Customer Service Executive **Department**: Operations - Customer Service **Location**: Andheri East, Mumbai, Maharashtra **Designation**: Executive to Associate Manager **Reporting structure for the position**: Head - Operations - Customer Service **No of Position Vacant**: 1 - Preparing & sending...


  • Navi Mumbai, Maharashtra, India ARME Consulting Full time

    **Position**:Customer Service Executive **Location**:Turbhe, Navi Mumbai **Qualifications**: - HSC with 6 months of BPO or Customer Care Experience - Graduate Freshers **Salary**: Upto 21k **Job Type**: - Work from Office - Rotational Shift - Rotational Week Off **Experience**: - Min 6 months in BPO for the highest package - Graduate Freshers are...


  • Malad, Mumbai, Maharashtra, India IMBROX INFOTECH PRIVATE LIMITED Full time

    _**HIRING FOR CUSTOMER SERVICE EXECUTIVE!!!**_ - Respond to customer inquiries and provide product/service information. - Follow up on potential sales opportunities. - Maintain sales records and prepare sales reports. - Meet or exceed sales targets and goals. **Location**: Malad, Mumbai, Maharashtra. **Job Type**:On-Site. **Experience**:1-2...


  • Mumbai, Maharashtra, India Stratton Hr Full time

    _**Hiring open for International Voice Process **_ Contact **:Gunjan Oza - 9082254594** **Job Role**: Customer Service Executive **Roles and Responsibilities**: - Provide information and handle complaints regarding the organizations products or services. - Update account information and performs general maintenance upon customers request. - Understands...


  • Andheri, Mumbai, Maharashtra, India Empric Outsourcing Pvt Ltd Full time

    We are looking for a call centre executive to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided at its best quality. **Responsibilities**: Handle many inbound calls to customers and clients. Identify the needs of customers,...