People Services Representative

3 days ago

Bengaluru, India Trellix Full time

**_Role Overview:_**

TrelliX is hiring for HR Operations/ HR Shared Services person with ability to resolve employee queries using ServiceNow platform, Onboarding activities, Workday HR transactional data entry and maintenance (hire, term, organization changes, compensation changes, - all employee actions), exit formalities, letter generation.

**Company Overview**:
**About the role**:

- You will need to ensure best-in-class service is provided by the People Services team to the business by ensuring employees’ queries and work requests are responded to professionally and within predefined Service Level Agreements (SLAs) using Live Chat and tickets on ServiceNow platform.
- You will need to ensure all HR transactions are processed on Workday system with 100% accuracy and efficiency.
- You will need to increase and promote the use of self-service by creating documentation to add to our HR knowledge database. You will also need to maintain process documentation to align with business process needs, statutory and regulatory changes.
- You will build relationships across the business (both inside and outside the HR team) ensuring stakeholders are kept informed and where applicable, consulted, about process change requests that impact their area.
- You will work in co-ordination with the Talent Acquisition team to ensure smooth Onboarding of new hires into the company.
- You will need to ensure all hire to retire tactical administration activities including (but not limited to) assisting new hires in filling statutory onboarding forms, benefits enrollments, storing employee data on various tools, taking care of the exit formalities of termed employees, providing HR inputs to payroll, maintaining Personnel files and complying to laws of the land are performed as per the prescribed timelines with 100% accuracy.
- You should constantly challenge the status quo and bring in ideas to make the processes as concise, accurate and efficient as possible to provide excellent employee experience.
- You will participate in HR projects, as required and take care of any ad-hoc activities which require operational support.

**_Company Benefits and Perks:_**

We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
- Pension and Retirement Plans
- Medical, Dental and Vision Coverage
- Paid Time Off
- Paid Parental Leave
- Support for Community Involvement

We're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

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