Executive

5 months ago

Mumbai, India The Skillions(Hiring for Client) Full time

We are seeking a dynamic and results-driven _**Executive**_ to join our client team based in Ahmedabad.
- **Position: Executive**:

- **Work location : Andheri MIDC**:

- **Shift :US Shift**:

- **Exp - 1.5 - 4 years**

**Key Responsibilities**:
**Returns & Credits Management**:

- Receive and process customer returns and credits in a timely and accurate manner.
- Verify the validity of return requests and ensure compliance with company policies.
- Communicate with customers to resolve return and credit-related inquiries.

**Data Entry**:

- Maintain high standards of data accuracy and completeness.

**Customer-Centric Approach**:

- Work closely with customers to address their needs and concerns related to returns and credits.
- Ensure a positive customer experience by providing excellent service and timely resolution.

**Data Organization**:

- Organize and maintain return and credit data according to customer records, categorizing it by date and month.
- Create and update reports to track return and credit trends and performance.

**Qualifications**:

- Strong computer skills and the ability to learn and adapt to new software systems.
- Excellent organizational and management skills.
- Exceptional attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Prior experience in returns and credits management is a plus.

**Job Types**: Full-time, Permanent

**Salary**: ₹10,030.52 - ₹30,000.00 per month

Schedule:

- Night shift

**Experience**:

- total work: 2 years (preferred)
- Microsoft Office: 2 years (preferred)
- Data entry: 2 years (preferred)

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