Sales Associate
1 month ago
**Position Overview**:
**Responsibilities**:
- **Inbound Sales**:
- Understand customer needs and effectively communicate product/service features and benefits.
- Convert inquiries into sales opportunities by providing accurate information and addressing customer concerns.
- **Outbound Sales**:
- Identify sales opportunities, overcome objections, and close deals to meet or exceed sales targets.
- Maintain a high level of product knowledge to effectively promote and sell our offerings.
- **Customer Relationship Management**:
- Build and maintain strong, positive relationships with customers.
- Follow up with leads and prospects to nurture relationships and encourage repeat business.
- Ensure customer satisfaction and address any post-sales inquiries or concerns.
- **Documentation and Reporting**:
- Keep accurate records of customer interactions and transactions.
- Provide regular reports on sales activities, conversion rates, and other relevant metrics.
**Qualifications**:
- Proven experience in inbound and outbound sales, preferably in a BPO environment.
- Excellent communication and interpersonal skills.
- Strong negotiation and closing skills.
- Ability to work in a fast-paced environment and meet sales targets.
- Familiarity with CRM software is a plus.
**Benefits**:
- Competitive salary and commission structure.
- Health and dental insurance.
- Opportunities for professional development and career advancement.
- Positive and collaborative work culture.
**Salary**: ₹25,000.00 - ₹40,000.00 per month
**Benefits**:
- Health insurance
- Paid time off
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
Work Location: Remote
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