Associate - Operations

1 week ago

Pune Maharashtra, India Allstate Insurance Company Full time

**Date Opened**:Jun 17, 2024

**Location**: Pune, Maharashtra, IN

**Company**:Allstate Insurance Company

**Job Summary**:
This job is responsible for revieiwng property damage from WindHail and defined peril types basis imaged and documentation received from the vendors/insured. Damage details are shared virtually with the team and the primary resposibility for the pre-filler is to accurately identify the damage and accordingy create a sketch of the damage an update details into the necessary tools and systems. This would require the resource to have a good understanding of the construction types of the homes and the material (s) used in the exterior and interior of the home & surrounding dwellings.

**Key Responsibilities**:

- basis the peril type being worked, Identify the damage type depicted within the package received (Wind Hail/Water/PD)
- Review virtual images and documentation received from vendor/insured and create outline of damage
- Accurately identify the size of the damage area / extent of the damage for the home/dwelling along with the material(s) damaged
- Able to differentiate between different household structures (Roofs, Gutters, Drainages, Walls, etc.) and material(s) from the images/content shared
- Conduct a detailed review of the damage and capture relevant details with the required tools and systems to help create an estimate for the adjuster to review
- Maybe required to look at contents and bills relative to the damage
- Ensure the accuracy of the estimate’s pre-fill are at set standards to reduce re-work for adjusters and increase straight through processing
- Return packages for additional information in case of insufficient data

**Supervisory Responsibilities**:

- This job does not have direct supervisory duties
- The pre-fill estimator may be required to connect with vendors to update/capture necessary information relative to completing the damage assessment

**Preferred Qualifications**:
Education and Experience
- Bachelor’s Degree or equivalent experience
- 0-2 years of related experience

Functional Skills
- Knowledge of insurance policy, coverage, and regulation
- Gaining knowledge of discipline practices, including best practices, to support the business unit
- Gaining knowledge of different aspects of the damage to reconcile, manipulate, and recognize patterns
- Eye for Details and accurate preparation of data to assess value of the estimate
- Ability to appraise the damage basis the information shared
- Investigate, evaluate and identify requirements for the Claim basis the peril type/damage details provided
- Ability to utilize available Tools to capture information to assist in Scope of Damages associated with the Loss
- Live through a continuous improvement culture and leverage tools & technology to enhance personal performance and collective success of the organization

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